Luther Family Buick GMC - Service Center

Repair Kevin service consultant is best. Purchased over a year ago, Issues with gasket on audi and he right away ordered a new part and understood my concer Kevin service consultant is best. Purchased over a year ago, Issues with gasket on audi and he right away ordered a new part and understood my concern. Thanks kevin for great work More

Engine light and engine missing My problem with the light and missing was addressed quickly and communication from the service advisor was excellent. Texts to and from the service d My problem with the light and missing was addressed quickly and communication from the service advisor was excellent. Texts to and from the service department was a great feature. More

staff The staff was very helpful and friendly. I got all my questions that I had answered. I was treated like I mattered and was not just another customer. The staff was very helpful and friendly. I got all my questions that I had answered. I was treated like I mattered and was not just another customer. It makes a person feel good to be treated like that and that is what brings me back to Luther Buick. More

Tried to pull one over on me Has truck in for ac issues in may. Was told that the cabin filter wasn't cleaned/replaced as it should have been before going to sales lot. Was told t Has truck in for ac issues in may. Was told that the cabin filter wasn't cleaned/replaced as it should have been before going to sales lot. Was told that they would take care of it at no cost. Was in on Thursday for oil change, they suggested the filter be replaced for $75. Haha! Really?? They actually replaced it this time for no cost. Can't trust you guys any more More

why offer things and never follow through. The gentleman that checked me in was a nice guy. When it was done he asked if I was staying or leaving and I said leaving so he said he would call me The gentleman that checked me in was a nice guy. When it was done he asked if I was staying or leaving and I said leaving so he said he would call me when it was finished. He then asked if I wanted it washed and I thought that was really nice so I said that would be great. So I left around 9am and called at 3pm to see what the status was since I hadn’t heard anything and I was told it was already finished. No call yet though and when I got there it wasn’t washed. Just really don’t know why you would offer two things that weren’t at all followed up on. More

Oil Change Quick intake, courtesy ride, oil changed & they came back to get me. Price was exactly what they said it would be. They didn’t pester me with “you nee Quick intake, courtesy ride, oil changed & they came back to get me. Price was exactly what they said it would be. They didn’t pester me with “you need this or that done too” like I get at other places. Very nice guys that get what you want done and give you a clean ride to drive away with! Only place to have any work done on your car. Even had a door ding taken care of while I was there. More

Friendly and on time The staff are friendly and accommodating. The service is excellent. They are on time and reasonably priced. Their diagnostics are helpful in planning The staff are friendly and accommodating. The service is excellent. They are on time and reasonably priced. Their diagnostics are helpful in planning for your future needs. Thanks! More

Very caring staff They let me know when my pickups part came in got me in right away and got it fixed the same day I brought it In. They have always treated me very wel They let me know when my pickups part came in got me in right away and got it fixed the same day I brought it In. They have always treated me very well with warranty work and I appreciate that a lot. Robin Tollefson knows who I am when I walk In and that means a lot to me. Overall very happy with Luther Family Buick GMC. Thanks again, Taylor Clark More

maintenance because they do a very good job and are friendly.they explain every detail about what they are going to do before they do the job. because they do a very good job and are friendly.they explain every detail about what they are going to do before they do the job. More

I did have a minor problem. Service wasn't aware of my service agreement right away. Which caused me some concern until he located in the computer some time later. But I alwa Service wasn't aware of my service agreement right away. Which caused me some concern until he located in the computer some time later. But I always am pleased on the whole. More