3,317 Reviews of Luther Family Buick GMC - Service Center
Oil change, tire rotation, front brakes Everyone iwas knowledgeable, friendly and courteous. Repairs were done in a timely manner. I would recommend Luther to a friend. Courtesy car drive Everyone iwas knowledgeable, friendly and courteous. Repairs were done in a timely manner. I would recommend Luther to a friend. Courtesy car driver was friendly as well. More
They make great recommendations and follow through with all The reason I gave this rating is because Paul and everyone else I work with there does very well by me! When Paul makes a service suggestion I have le The reason I gave this rating is because Paul and everyone else I work with there does very well by me! When Paul makes a service suggestion I have learned to listen! More
Dealership overall Best customer service I have ever had. I have bought my last 3 vehicles from them and get my vehicle serviced there. From salesmen to technicians- Best customer service I have ever had. I have bought my last 3 vehicles from them and get my vehicle serviced there. From salesmen to technicians- beat customer service ever. All so friendly!! Thanks and keep up the good work! Brenda More
9/20 service call Everyone there is great. We are long time customers and are always happy w our experience. Great people. Great value. Every time. If you’re not their Everyone there is great. We are long time customers and are always happy w our experience. Great people. Great value. Every time. If you’re not their customer, you should be. More
Mileage Reminder The past two visits I have requested my oil change be changed from 3,000 to 5 or 6,000 and it has never reflected on the reminder stick inside the veh The past two visits I have requested my oil change be changed from 3,000 to 5 or 6,000 and it has never reflected on the reminder stick inside the vehicle. Small detail but would be nice to have been done. More
Buick LaSabre Limited needed Alternator My 2005 Buick LaSabre was towed into Luther Buick and Robin in Service was very courteous in taking my information to give to the People that would wo My 2005 Buick LaSabre was towed into Luther Buick and Robin in Service was very courteous in taking my information to give to the People that would work on my car. I learned it needed an alternator and Tom called to tell me the options I had. The GM Alternator was ordered and I was called the next morning to tell me it was done. A ride to the dealership was ordered and I paid for the work done and drive home. More
Horrible After checking in my vehicle it took 1 hour and 20 minutes waiting for the shuttle to the time I got dropped off for work making me 45 minutes late fo After checking in my vehicle it took 1 hour and 20 minutes waiting for the shuttle to the time I got dropped off for work making me 45 minutes late for work. Can't pay for vehicle maintenance when you don't have a job. I checked the shuttle when I scheduled the appointment what's the point of providing the information if it doesn't get me what I signed up for More
2002 GMC oil change and belt changes. Have our 2001 GMC Truck in for a oil change. The dealer found an issued that needed repair and wa able to complete that repair in short order Have our 2001 GMC Truck in for a oil change. The dealer found an issued that needed repair and wa able to complete that repair in short order More
Quick and easy Didn’t have an appointment, but was running errands that day. Stopped in, without an appointment for an oil change. They explained what my options wer Didn’t have an appointment, but was running errands that day. Stopped in, without an appointment for an oil change. They explained what my options were and got me in quick and saved me having to make an appointment for another day. More
Friendly, competent, and timely.your Your staff Is knowledgeable and helpful. The work they do on my car is consistently well done. And pie on Wednesdays is great. Luther has earned my Your staff Is knowledgeable and helpful. The work they do on my car is consistently well done. And pie on Wednesdays is great. Luther has earned my trust and loyalty. More