3,317 Reviews of Luther Family Buick GMC - Service Center
Awesome I needed the heat fixed in my truck. Took it to the Ford side of the dealership and found out it was electrical so they needed me to take it to the Ch I needed the heat fixed in my truck. Took it to the Ford side of the dealership and found out it was electrical so they needed me to take it to the Chevy side. They got me in within an hour and I had my vehicle with heat back in less then 4 hours total the same day. The service was amazing and the people were so helpful! I wouldn't take my truck anywhere else but to them ever again! More
Tire problem I had to bring car in 4 times for air pressure problem. 1st 2 times air added 3rd time nail removed 4th time larger patch put on. This patch is work I had to bring car in 4 times for air pressure problem. 1st 2 times air added 3rd time nail removed 4th time larger patch put on. This patch is working but repair is only 24 hours old will know better by Monday 10/08/18 and then I will have a more complete answer More
Wonderful service as always! Always a hassle free experience here. I love the quick and friendly service and honesty! The only place I’ll take my car!!! Thank you! Always a hassle free experience here. I love the quick and friendly service and honesty! The only place I’ll take my car!!! Thank you! More
Key cutting/programming and maintenance. Kevin was very friendly. They got everything done in a timely manner. They helped clean up my car after another dealership messed up the oil change an Kevin was very friendly. They got everything done in a timely manner. They helped clean up my car after another dealership messed up the oil change and got oil all over the undercarriage. More
Good service Very impressed with the customer service at Luther! This was my first time here as I normally go to the dealership where I bought my pickup, which is Very impressed with the customer service at Luther! This was my first time here as I normally go to the dealership where I bought my pickup, which is out of town, but I couldn't make that work right now. They DIDN'T try to upsell me on services! :) They DIDN'T try to tell me that something was wrong with my vehicle that wasn't. I have dealt with a few other service centers in the Fargo area that do that! I dropped my pickup off at night and picked it up the next day. They have a nice envelope to fill out and put your keys in. I got an oil change, tire rotation and recommended service. Everything seems good. Robin told me that a car wash was included but I told him that I had just washed my pickup the day before so he included a free wash card for me! I love that I can pay for the service online! When I went to get my pickup, I just ran in to the cashier and she just handed me my keys and invoice. This was a very good experience. I WILL go again to Luther GMC. Also, the price for the services was in line with what I'm used to paying. I have come across a few other places in town that are more expensive. More
Excellent work done. Work was done as requested. Everyone was friendly. Would recommend Luther to my friends and family. Labor to install the headlamp seemed high. Work was done as requested. Everyone was friendly. Would recommend Luther to my friends and family. Labor to install the headlamp seemed high. More
Great service Everything was fixed and under warranty and was treated professionally and was given a ride and explained to exactly what was wrong and the job was do Everything was fixed and under warranty and was treated professionally and was given a ride and explained to exactly what was wrong and the job was done More
Drop off Dropped off my car on Sunday night because my tire wasn’t low and I thought I had a small leak.. I got a text at 8 saying they got my request and with Dropped off my car on Sunday night because my tire wasn’t low and I thought I had a small leak.. I got a text at 8 saying they got my request and within an hour my car was done. Super fast service. Was able to pay online making pick up fast as well. More
Great service Excellent service. Work was done quickly and efficiently. I was very happy with the results and will come back again for any service work that I will Excellent service. Work was done quickly and efficiently. I was very happy with the results and will come back again for any service work that I will need done. More
Warranty issues and general maintenance I brought my vehicle in for an oil change and some issues I had with my vehicle. Service department was busy the morning I stopped in. I did not hav I brought my vehicle in for an oil change and some issues I had with my vehicle. Service department was busy the morning I stopped in. I did not have to wait long. I told them I need oil change and tire rotation. Also I wanted them to look at my door panels. I had found some rust. Service manager took a quick look and callled the body shop and had my vehicle in right away. 3 days I had my vehicle back. More