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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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October 05, 2018

Awesome I needed the heat fixed in my truck. Took it to the Ford side of the dealership and found out it was electrical so they needed me to take it to the Ch More

by Sweetpea5342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fisher
Oct 10, 2018 -

Luther Family Buick GMC responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Luther Family Buick GMC again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 05, 2018

Tire problem I had to bring car in 4 times for air pressure problem. 1st 2 times air added 3rd time nail removed 4th time larger patch put on. This patch is work More

by Fasteddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Loose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Luther Family Buick GMC responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 04, 2018

Wonderful service as always! Always a hassle free experience here. I love the quick and friendly service and honesty! The only place I’ll take my car!!! Thank you! More

by Nodakgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

Luther Family Buick GMC responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Luther Family Buick GMC. Come back and see us any time! Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 04, 2018

Key cutting/programming and maintenance. Kevin was very friendly. They got everything done in a timely manner. They helped clean up my car after another dealership messed up the oil change an More

by Acbrewers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

Luther Family Buick GMC responded

Thank you for sharing your feedback with us. Kevin and the team will be thrilled to know you were fully satisfied with your service experience. We appreciate your business and we look forward to assisting you with any future automotive needs. Thank you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 03, 2018

Good service Very impressed with the customer service at Luther! This was my first time here as I normally go to the dealership where I bought my pickup, which is More

by rla56520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Luther Family Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 03, 2018

Excellent work done. Work was done as requested. Everyone was friendly. Would recommend Luther to my friends and family. Labor to install the headlamp seemed high. More

by DKIMYRVIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Luther Family Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 02, 2018

Great service Everything was fixed and under warranty and was treated professionally and was given a ride and explained to exactly what was wrong and the job was do More

by gmkisse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Luther Family Buick GMC responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Luther Family Buick GMC again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 02, 2018

Drop off Dropped off my car on Sunday night because my tire wasn’t low and I thought I had a small leak.. I got a text at 8 saying they got my request and with More

by Dee21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Luther Family Buick GMC responded

Dee, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 29, 2018

Great service Excellent service. Work was done quickly and efficiently. I was very happy with the results and will come back again for any service work that I will More

by 1427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Luther Family Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that our staff was able to provide an efficient and overall positive experience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 29, 2018

Warranty issues and general maintenance I brought my vehicle in for an oil change and some issues I had with my vehicle. Service department was busy the morning I stopped in. I did not hav More

by JHAVELKA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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