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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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October 11, 2018

Outstanding Robin Tollefson Listened too and addressed all my concerns. Outstanding customer service. I’ll continue to do my service at Luther despite that I bou More

by dw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2018

Theft module reprogram I was kept in the loop on what was being done and got it done in a timely manner. The bill was within what was discussed initially and it was done ri More

by Cab23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Grosz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lin Pratschner
October 10, 2018

Great customer service I've taken my vehicle to Luther many times over the years. Sometimes for just a simple oil change, other times for extensive service. Regardless of th More

by shell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Luther Family Buick GMC responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Luther Family Buick GMC again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 10, 2018

Fast and courteous I appreciated that the gentleman preparing my order let me know that ther was a deal on including a tire rotation. I usually have it done when I get m More

by NSTORM53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 11, 2018 -

Luther Family Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 10, 2018

Awesome experience! Got a quote for tires from another dealership but the guy wasn’t very interested in my business. Called Luther and right away the guy was so friendly More

by stacylyn32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Assistant service manager
Oct 11, 2018 -

Luther Family Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 09, 2018

A feel good expirence It took a while, but had several things done. Got new tires, 100,000 mile inspection, new battery and had cooling system flushed. I feel like good for More

by disinner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Luther Family Buick GMC responded

We are so glad we could take care of all of your needs at Luther Family Buick GMC. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 08, 2018

Excellent service My defrosters were not operating correctly. I got in timely and wonderful service. I was even allowed to use some of my coupons. This experience could More

by DEB17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Brown
Oct 10, 2018 -

Luther Family Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 06, 2018

Great service and Great people every time! I've been going to Luther Buick GMC now for over 8 years and every time I am there I receive great friendly service. And my vehicle is taken care of More

by EricFordExpedition
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sundvor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Weist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Brown, Lin Pratschner
Oct 10, 2018 -

Luther Family Buick GMC responded

Your compliments and kind words mean so much to us and our team, Eric! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 05, 2018

easy service Was easy to get tires ordered and set up a date to install and check alignment of vehicle. Service was done to what was promised, was a good experienc More

by BW1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lin Pratschner
Oct 05, 2018 -

Luther Family Buick GMC responded

Thank you so much for your wonderful feedback. I’m very happy to hear that you had a good experience and we were able to earn your business. If you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 05, 2018

Great to deal with Highly recommend! They are always friendly and make you feel welcome when you come in the door. Service is always great and done in a timely fashion. More

by crosswinds1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Luther Family Buick GMC responded

Thank you so much! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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