Luther Brookdale Volkswagen

Oil change Jason noted I was due for a 30k check that included oil change. Recommended an alignment based on check up. Had car aligned. Happy with results. Jason noted I was due for a 30k check that included oil change. Recommended an alignment based on check up. Had car aligned. Happy with results. More

Amazing Friendly fast service, took great care of not only my car but keeping me informed of various things that needed attention that I was not aware of Friendly fast service, took great care of not only my car but keeping me informed of various things that needed attention that I was not aware of More

Preston supported throughout the whole process.. Thanks The staff that attended to me are very nice, They listened, gave me options. without pressure. I will definitely recommend families that are intereste The staff that attended to me are very nice, They listened, gave me options. without pressure. I will definitely recommend families that are interested in buying car to go Luther brookdale. More

Finally fixed After at least 4 trips to the service center and leaving my car for repair twice it seems the issue is fixed. This was a frustrating experience becaus After at least 4 trips to the service center and leaving my car for repair twice it seems the issue is fixed. This was a frustrating experience because each time I left I was told a specific action had resolved the issue. The. Days later I realized it was not. This is the reason I rate 2 stars. The staff was nice. Scott and his manager were sympathetic to my irritated state of mind.my car was at the service center as much as with me in the month of February. Would have been nice to be comped an oil change or some other future service for my inconvenience. Also, the lady who cashiers is very nice. Sorry I don't remember her name More

First Time Buyer Luther of Brookdale walked me straight through buying my first car with ease! The process couldn't have been simpler. This was the first time for me b Luther of Brookdale walked me straight through buying my first car with ease! The process couldn't have been simpler. This was the first time for me buying a Volkswagen as well. I had been looking for a Jetta for quite some time, and the timing couldn't have been more perfect. This car suits me well, and I couldn't be happier. The two employees I worked with were so warm and friendly, and welcomed me to Volkswagen with open arms! Thank you so much Najmi and Jennifer! More

Great service Scott was great. He listened to me explain what I was experiencing with my problem and then he explained my repairs so I knew exactly what was wrong a Scott was great. He listened to me explain what I was experiencing with my problem and then he explained my repairs so I knew exactly what was wrong and gave timely updates on the status of my car. Great service. More

Quality Service Our ‘13 GTI was in for service. The process was quick and easy. The service advisor was very attentive and made sure that our car was not washed aft Our ‘13 GTI was in for service. The process was quick and easy. The service advisor was very attentive and made sure that our car was not washed after service per my request. The car was fixed quickly and they kept me informed of what was needed. More

2016 Volkswagen Tiguan Everyone that my father and I worked with at Luther brookdale Volkswagen were professional and very helpful. I couldn’t be more happy with the service Everyone that my father and I worked with at Luther brookdale Volkswagen were professional and very helpful. I couldn’t be more happy with the service we received. More

Accommodating, fast, reliable Trustworthy, reliable service. I showed up early to my appointment and they got me in right away. They kept me updated throughout the service and we Trustworthy, reliable service. I showed up early to my appointment and they got me in right away. They kept me updated throughout the service and were able to fit in additional work. Very friendly and welcoming. I saw they treated everyone this way. They’ve got an efficient system down. Very clean facility. I bought my car from them and had a similar great experience with everyone involved. They are the only place I go to now and I drive 30 minutes out of my way to get to them. More

Great job always! I have used the service at this location for a few years and haven’t had a single complaint! Quick, friendly and great customer service. I have used the service at this location for a few years and haven’t had a single complaint! Quick, friendly and great customer service. More