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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.8
994 Reviews

994 Reviews of Luther Brookdale Toyota - Service Center

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November 05, 2021

SERVICE IS GREAT AND GOOD COFFEE. THE PLACE IS CLEAN AND BRITE. ..POEPLE ARE VERY NICE................. More

by LJVARNEY44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Hayes
Nov 12, 2021 -

Luther Brookdale Toyota responded

We want our customers to feel right at home. Thank you for the great review.

November 05, 2021

I have always had attentive service. The people are very friendly when you check in and when you pay. More

by Toyota owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Biorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Luther Brookdale Toyota responded

Thank you for the review! We look forward to your next visit.

November 02, 2021

I had a 5 year old battery replaced. I found out, however, that if I left the car sit for 3 or 4 days, the new battery would have enough energy left to start the car. I contacted the service dept., t More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Green
Nov 12, 2021 -

Luther Brookdale Toyota responded

Thank you for the glowing review, Jerry. Until next time!

November 02, 2021

The service was completed in less than 45 minutes. Great work. Thanks for the excellent service. More

by pinehurst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Nov 12, 2021 -

Luther Brookdale Toyota responded

We're always here when you need us. Until next time!

October 28, 2021

I've been bringing my Tundra here for service since I purchased it here 12 years ago! Always great, honest service. More

by Matt S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Yang
Nov 12, 2021 -

Luther Brookdale Toyota responded

We appreciate your loyalty, Matt! Thank you for the lovely review.

October 28, 2021

The service writer was polite and informative. Good guy! The cashier lady was very nice too. More

by stevebolstad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cou
Nov 12, 2021 -

Luther Brookdale Toyota responded

We're happy to hear that you enjoyed your experience with our team and look forward to your next visit!

October 26, 2021

The appointment actually finished early from what I was originally told. Very prompt and courteous employees. More

by barts51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Luther Brookdale Toyota responded

We aim to provide prompt service! Thank you for the review.

October 20, 2021

When I get there they help me fast everything was good and good customer service More

by Yasmin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad docketer
Nov 12, 2021 -

Luther Brookdale Toyota responded

We're thrilled to hear that you enjoyed your experience with us, Yasmin! Thank you for choosing Luther Brookdale.

October 16, 2021

Excellent service experience. Very efficient very quick,. Was advised to have a couple of additional things done which was appreciated. More

by johntorgerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Bady
Dec 14, 2021 -

Luther Brookdale Toyota responded

This review made our day!

October 13, 2021

The service team are all excellent; client/ customer comes first : our satisfaction is always their key . The whole team works with you . More

by Flk123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
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