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Luther Brookdale Mazda

Brooklyn Center, MN

4.6
2,871 Reviews
Call Dealership (763) 331-7200
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4435 68th Ave N Suite A

Brooklyn Center, MN

55429

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2,871 Reviews of Luther Brookdale Mazda

March 18, 2023

Wahab was an excellent agent he explained everything needed and would recommend to my family and friends More

by cagoole90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wahab Baysudee
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March 12, 2023

Dealership was not communicative at all. The finance portion of the sale was a disaster. Even after the sale was made the dealership was impossible to get ahold of. Disappointed in my experi More

by Dissatisfied customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sal Le, Abiola Runsewe, Jacob Rothers, Amelia Krinitsyn
Report | Print
Mar 13, 2023 -

Luther Brookdale Mazda responded

I'm so sorry to hear of your experience. We pride ourselves in our customer service and transparency, but we obviously fell short with you. Please give us the opportunity to learn from your experience. Can you please reach out to our General Manager, Adam Kretsch. He would reach out to you, but unfortunately, from your reviewer name, we don't have a way of contacting you. Again, we sincerely apologize, and would love to hear from you.

March 12, 2023

Everyone I worked with was great. Upfront and clear about each step of the process. More

by nheinen82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Abiola Runsewe, Vadim Fateev
Report | Print
March 06, 2023

Great experience! Friendly, knowledgeable staff, would definitely recommend this dealer to a friend or family member. More

by tonyroger
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Mahbubani, Wahab Baysudee
Report | Print
March 03, 2023

I always feel the service staff is very knowledgeable, parts are available…so that work is done in timely fashion. More

by maryjo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Dallas Adams
Report | Print
March 01, 2023

Melissa and the whole finance team were wonderful to work with. They kept me updated throughout the process. Very fair dealing! More

by mkgibbons1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Garvey, Abiola Runsewe
Report | Print
February 27, 2023

Dealership experience was great. Fast service and informative and loved working with Ross on our purchase from start to finish. More

by skimaresume
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Haugen, Abiola Runsewe
Report | Print
February 25, 2023

From sales to service and everything in between this dealership is to notch! I highly recommend More

by theft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rensch
Report | Print
February 20, 2023

A well organized Dealership. They are transparent, direct and reasonable. The sales person we dealt with was courteous and accessible, willing to help even after the sale. Their More

by cheeran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Dallas Adams
Report | Print
February 13, 2023

Amelia was awesome - she let me know every day that the car I was interested in was available, was able to work with my schedule, and made the process very easy, including fixing a loose reflector in the b More

by daroyal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amelia Krinitsyn
Report | Print
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