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Luther Brookdale Mazda
Brooklyn Center, MN
2,844 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,844 reviews
May 31, 2022
Very nice sales and financial team. Everything with my purchase went smoothly and quickly. Everyone was knowledgeable and helpful. Everything with my purchase went smoothly and quickly. Everyone was knowledgeable and helpful. More
by CURTISJEANINE
Verified Customer
May 31, 2022
Great job! ! Easy check in process. Quick service. Friendly staff. All around pleasant experience. Thank you. ! Easy check in process. Quick service. Friendly staff. All around pleasant experience. Thank you. More
by MBD24
May 30, 2022
I have always been treated well and everyone has been personable, helpful, and willing to go out of their way. personable, helpful, and willing to go out of their way. More
by VOYCEME18
May 28, 2022
Car appointment always takes way longer than expected. They say they will keep you updated with a text which they don't. I waited 5 hours for my car with no update and when I finally went back to the dea They say they will keep you updated with a text which they don't. I waited 5 hours for my car with no update and when I finally went back to the dealership they said the could not finish the service. Two weeks earlier it was basically the same scenario. I wasted two of my Friday's. More
by smhessenius
Employees Worked With
May 26, 2022
The staff was friendly and informative. The sales representative was very good and knew everything about the car. Keep up the good work. Thank you The sales representative was very good and knew everything about the car. Keep up the good work. Thank you More
by ojitamishra90
Employees Worked With
May 26, 2022
Service was wonderful. completed all requested tasks, and went though all of the recommended services. completed all requested tasks, and went though all of the recommended services. More
by jonathanvansickle
May 26, 2022
I can categorically state, after years of anguish purchasing cars through car dealerships, this was the most efficient and personable team I've ever worked with. Alex Rensch was a breeze to work wi purchasing cars through car dealerships, this was the most efficient and personable team I've ever worked with. Alex Rensch was a breeze to work with. it is rare that you'll find someone in sales that will listen, comprehend and easily offer you the best solution. More
by MNHAYNESLLC
Employees Worked With
May 25, 2022
Incredibly easy car buying experience. The entire work force was friendly and helpful. I highly recommend Brookdale Mazda The entire work force was friendly and helpful. I highly recommend Brookdale Mazda More
by jfog7
May 25, 2022
Our finance guy was great. 5* Sales person was good but not a lot of follow through, we are still waiting for the second key for the car. 5* Sales person was good but not a lot of follow through, we are still waiting for the second key for the car. More
by alaas
Employees Worked With
May 24, 2022
Service was done one time, had oil change appointment. Free car wash was provided as well Free car wash was provided as well More
by maminaziz
