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Luther Brookdale Mazda

Brooklyn Center, MN

4.6
2,844 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or… Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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4435 68th Ave N Suite A

Brooklyn Center, MN

55429

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Showing 2,844 reviews

July 22, 2022

Helpful, transparent pricing, very easy to work with, fair pricing, friendly, honest, responsive, I’m grateful for their help. More

by BPriebe08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Garvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

The car purchase went smoothly. Was a bit disappointed when my daughter brought the car in for oil change, mentioned AC wasn't working, service dept. told her it would be $300 just More

by WAGNERCHARLES1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Walczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

I worked with Luther Brookdale Mazda on the purchase of a 2023 Mazda CX-50. Jake and his team could not have made the process easier and stress free for me. I would definitely recommend them to friends and f More

by eric.ofallon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abiola Runsewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rothers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2022

Great work great environment great snack and provide all the needs for the people and specially patiently More

by ELIZABERMEORIERA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2022

I would only recommend if you’re not trading in a vehicle. They totally screwed us on our trade Gave us around $2000 after we had just told them we put new tires in only 10 days prior, new brakes an More

by COSMERA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Fateev
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amelia Krinitsyn
Jul 21, 2022 -

Luther Brookdale Mazda responded

Thank you for sharing your experience. Congratulations on your new vehicle. I did do some research into your concern, and yes, we did list the vehicle at higher than $4,500. However, we did some additional reconditioning to the vehicle, including sending it to the body shop. I'm sorry that you felt that we undervalued your trade. However, we do thorough safety checks on the vehicles we sell here, and often times, they uncover more expenses for us. Again, thank you for your purchase, and we hope you understand on the trade.

July 21, 2022

The dealership is wonderful. They welcome the customers in best way that will make you do business with them over and over again. Overall, this dealership is number one in the Br More

by mohammedsheriff91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2022

Low pressure, good customer service, not pushy. I also greatly appreciate that Melissa followed up with me after getting the car and a month and a half after owning the vehicle to see how I liked i More

by Lvang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Garvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2022

Salesman did a great job and it was an easy going process. A fair price on my trade-in. More

by k_mustang
Recommend Dealer
Yes
Employees Worked With
Alex Rensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2022

James was great, very helpful and they were the only dealership with a new car I could test drive. I ordered it & it shipped within the timeframe they estimated. More

by liz.guimont
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abiola Runsewe
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2022

I have no regrets choosing this dealership to purchase my car from and the doing the service there. They are whole team of professionals. Good experience I have at this dealership. I also love their transpar More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Garvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CORTEZZ A. RICHARDSON
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