Luther Brookdale Mazda

Great internet purchase experience My wife and I were looking to buy a new 2018 Mazda CX-5, and we went to CarGuru website to see what new vehicles and prices were available. We select My wife and I were looking to buy a new 2018 Mazda CX-5, and we went to CarGuru website to see what new vehicles and prices were available. We selected 3 dealerships to inquire online, and only this dealership (Mr. E. Palmer) replied. After a week of e-mail exchanges back and forth, as well as price comparison with our local dealership, we bought our new car from Luther Mazda for their great price and customer-focused, friendly sales service. We were most impressed by Mr. Palmer's diligent, fast-responses to our questions. More

Excellent, efficient purchase experience Chad was very helpful, courteous and efficient. Explained purchase options well and took the time to answer my questions. Was not forceful. Stated Chad was very helpful, courteous and efficient. Explained purchase options well and took the time to answer my questions. Was not forceful. Stated clearly that he was available for any follow-up questions that I may have. More

Never again I will never do business with this dealership again. I had to bring my car to the service center multiple times and the issue is still not 100% fixed. I will never do business with this dealership again. I had to bring my car to the service center multiple times and the issue is still not 100% fixed. More

My experience of purchasing my car The sales was sincere, friendly and honest, no push and tried to make me comfortable. She was very professional. Furthermore, I used the Costco member The sales was sincere, friendly and honest, no push and tried to make me comfortable. She was very professional. Furthermore, I used the Costco membership to purchase it which guarantees no hassle. So I decided to buy the car quickly. The Finance person is poor, he was aggressive, a few times he tried to escape/duck my questions. When I went through the finance procedure and made payment, at one point, there was a thought that I gave up the deal. Eventually I successful drove my car home. More

Awesome and worth the wait Sean and his managers were so great by working so hard. I really appreciate all the hard work. Rate of 10!! They tried and tried so hard and was able Sean and his managers were so great by working so hard. I really appreciate all the hard work. Rate of 10!! They tried and tried so hard and was able to help me trade my car in for a beauty! More

Recommend Delightful experience from start to finish. Highly recommend. It’s nice to do business and realize that they are not taking advantage of you which Delightful experience from start to finish. Highly recommend. It’s nice to do business and realize that they are not taking advantage of you which I experienced the last time I bought a car (different dealer). More

Bought a car for my son After leaving the dealership I ran into an issue. I called and spoke to a manager who immediately took care of the issue. I was very happy and would h After leaving the dealership I ran into an issue. I called and spoke to a manager who immediately took care of the issue. I was very happy and would have to give the customer service 5 stars!!! More

Outstanding Experience Eric was very professional, kind and very helpful. I got the deal I wanted with no hassle and no pressure. Dan was also professional and helpful and Eric was very professional, kind and very helpful. I got the deal I wanted with no hassle and no pressure. Dan was also professional and helpful and made the paper work go smoothly. I love my new car and I would recommend this dealership for an easy - no pressure experience. More

Great Experience - Great Car Eric was great to work with. Everything was worked out ahead of time by email so when it was time to pick up the new car and trade in my old one every Eric was great to work with. Everything was worked out ahead of time by email so when it was time to pick up the new car and trade in my old one everything was ready to go. Dan did a great job of breaking down the financing. And unlike most finance managers, he didn't try to talk me into a bunch of extra stuff I didn't need. Oh, and the CX-5. It's amazing. Had my first drive in rush hour traffic today with adaptive cruise control. Most stress free commute I've ever had. And it handles like a dream. More

Freindly and trustworthy reps I gave this rating because the sales people help to get you the best deals possible. They make sure the customers know what they are getting when it c I gave this rating because the sales people help to get you the best deals possible. They make sure the customers know what they are getting when it comes to getting a car. More