Luther Brookdale Mazda

Goog staff. And very encouraging. Chad I give him A+. For Very open and helpful to customers. And make them feel at home .I Will tell frence. I will tell co worker. I will church member. Very open and helpful to customers. And make them feel at home .I Will tell frence. I will tell co worker. I will church member. More

Mazda 3 hatchback I bought a used vehicle. I was planning on buying one in Denver and Chad reached out in perfect timing to say that he had a better vehicle about to be I bought a used vehicle. I was planning on buying one in Denver and Chad reached out in perfect timing to say that he had a better vehicle about to be returned from a lease. More

unbelievable, amazing service I am so thankful for the staff at brookdale mazda. Charlie has been most helpful . I really appreciated for all the stuff working in this dealersh I am so thankful for the staff at brookdale mazda. Charlie has been most helpful . I really appreciated for all the stuff working in this dealership, great & amazing service and I’m chance to find this place thanks again More

Car was not inspected correctly My salesperson, Eric, was very pleasant and easy to work with. I purchased a pre-owned vehicle from Mazda Mitsubishi. As I am not a mechanic nor car e My salesperson, Eric, was very pleasant and easy to work with. I purchased a pre-owned vehicle from Mazda Mitsubishi. As I am not a mechanic nor car expert, I put my full trust in this dealership for their “extensive” front-to-back inspection of the vehicle. Unfortunately, 8 months later I had brought my car into a mechanic due to a strange noise. My car was diagnosed and I was informed that when I purchased the vehicle, they had sold me it with wheels that had three different tire speeds. This caused cupping and currently I now need an entirely new suspension kit, shocks, and 4 brand new tires. My salesperson even admitted that a car with less than 50,000 shouldn’t have suspension issues as I do. While I realize sometimes little details can be missed, I am astonished that the mechanic missed that the tires had three different speed ratings. I have attempted to contact Eric, once by phone and once by email, but they are refusing to reply and will not help me because of the dealership’s mistake. I am only giving 2 stars because my salesperson was great while I bought the car and my experience was pleasant, but I am very disappointed in this dealership for causing almost $3000 in damage to my car and not willing to help in any way, but instead ignoring me. I do not trust this dealership for any future purchases, nor should anyone else, if it is a preowned vehicle. Their service department is clearly lazy or uneducated. More

Great experience at Brookdale Mazda! The employees were extremely helpful and friendly throughout my experience at Brookdale Mazda Mitsubishi. Thank you to all involved for the straightfo The employees were extremely helpful and friendly throughout my experience at Brookdale Mazda Mitsubishi. Thank you to all involved for the straightforward service. I'm loving my Mazda! More

Wonderful experience! I had the pleasure of working with Ross to purchase a new vehicle. Ross and the financial staff outlined all of the additional upgrades and service o I had the pleasure of working with Ross to purchase a new vehicle. Ross and the financial staff outlined all of the additional upgrades and service options available with the model I selected, but I never felt pressured into purchasing anything more than what I was comfortable with. Everyone was extremely kind and helpful, and the entire staff at Luther Mazda made my experience there exceptional! I had a small child in-tow for the duration of my time there, and the staff there were very understanding and family-friendly, making the whole ordeal as pleasant and easy as possible. Thank you to Luther Mazda, and to Ross and the wonderful staff working that day. WE LOVE OUR NEW CAR! More

Ross from Luther Mazda is the best! We came back to see Ross again this year to purchase a car when we had another vehicle lease set to expire soon. Ross goes above and beyond to help pe We came back to see Ross again this year to purchase a car when we had another vehicle lease set to expire soon. Ross goes above and beyond to help people through the car buying process and to ensure his customers get the vehicle and options they are looking for. We are now loyal Luther customers because the work that Ross does and the others at this dealership. Thanks, Ross! More

Awesome! Chris let me know my options for service and his reccomendtions. They were based on what I needed not on what he could sell me. Honest about repairs Chris let me know my options for service and his reccomendtions. They were based on what I needed not on what he could sell me. Honest about repairs I need and when I should get them. Thank you. More

AWESOME!!! I would and have recommended you to everyone looking for a car. Darryl Bellfield is the most patient, understanding and honest car salesman I have com I would and have recommended you to everyone looking for a car. Darryl Bellfield is the most patient, understanding and honest car salesman I have come across in my years of purchasing cars. More

Service Dept. Chris kept me informed of any particular issues re: this service call. Worked with me re: cost of some new problems. Dan Nelson talked with me re: w Chris kept me informed of any particular issues re: this service call. Worked with me re: cost of some new problems. Dan Nelson talked with me re: warranty and loan issues I had asked him about. Chad said he would help with blue tooth installation if I changed my phone. More