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Luther Brookdale Mazda
Brooklyn Center, MN
2,844 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,844 reviews
July 31, 2018
Sign and drive! Ross and Steve made it happen today. Had to turn and burn from Bismarck, ND, and high tail It back home ASAP!!! Mazda made the car, but Lither made i Ross and Steve made it happen today. Had to turn and burn from Bismarck, ND, and high tail It back home ASAP!!! Mazda made the car, but Lither made it happen!!! More
by tizeye
July 30, 2018
I think this is the second request for a review! I am very pleased with the salesman, Ross, and also Marine, who helped me out on a day that Ross wasn't in. I haven't had any experience with the ser I am very pleased with the salesman, Ross, and also Marine, who helped me out on a day that Ross wasn't in. I haven't had any experience with the service department yet as I only have about 350 miles on the car. More
by tzierman
Verified CustomerJuly 30, 2018
the best in the game Just by far the best in the game. Always know how to keep guest with a smile! Just love the friendliness as well as the hard work. Just by far the best in the game. Always know how to keep guest with a smile! Just love the friendliness as well as the hard work. More
by CHRISWORKINTOGETIT23
July 29, 2018
Ashley was the best sales person ever! Went to return a rental and needed up buying a car from ashley and I am so great full for everyone and getting the deal done Went to return a rental and needed up buying a car from ashley and I am so great full for everyone and getting the deal done More
by shonna906
Employees Worked With
Ashlee Stachowski
July 28, 2018
Great service was provided by everyone involved in my purchase of theMazda CX5. Chad was especially responsive and wanted to make sure I was happy with my decision was provided by everyone involved in my purchase of theMazda CX5. Chad was especially responsive and wanted to make sure I was happy with my decision! It isn’t often you are thanked personally by someone in Charlie’s position! More
by sjellisa
July 28, 2018
Mazda CX5 dealer The sales person Chad was very helpful and patient when requested to test drive different model of Mazda. He helped in making the purchase process smo The sales person Chad was very helpful and patient when requested to test drive different model of Mazda. He helped in making the purchase process smooth and quicker. Also after the purchase, he answered my questions and addressed any concerns thereby, providing the assistance whenever required. More
by Shaurya
Employees Worked With
July 27, 2018
Amazing customer service!!! I went to drop my car off for service for the following day. The tech stated 'we have time -if you have time we can finish today". Awesome! I went to drop my car off for service for the following day. The tech stated 'we have time -if you have time we can finish today". Awesome! More
by SHELLYSMILES67
Employees Worked With
Other Employees :
Can't remember his name but awesome customer service skills
July 26, 2018
Replaced car fobs We had excellent service when we were in a tight spot. Exceeded our expectations for replacing car fobs when they were stolen. Thanks so much for your We had excellent service when we were in a tight spot. Exceeded our expectations for replacing car fobs when they were stolen. Thanks so much for your help. More
by this girl
Employees Worked With
Jennifer Peterson
July 25, 2018
Mitsubishi Outlander PHEV Dealer The sales person Melissa had two different vehicles ready to test drive when requested. The dealership was also able to provide the requested vehicle The sales person Melissa had two different vehicles ready to test drive when requested. The dealership was also able to provide the requested vehicle at the price specified in the purchase agreement. The vehicle ready to pick up when promised. The two sales people that I dealt with Josh and Melissa were terrific. I can tell Josh is extremely passionate about what he does. Thanks! More
by PHEVplease
July 23, 2018
Great Experience I think it goes without saying that majority of folks hate purchasing a car and the process that goes along with buying said car. With that being I think it goes without saying that majority of folks hate purchasing a car and the process that goes along with buying said car. With that being said, with our recently purchased a 2018 CX-5 earlier in July from Luther Brookdale Mazda Mitsubishi, and it was easily the most pleasant experience I’ve recieved in a car shopping/buying scenario. The entire process was actually very pleasant and professional with their entire team at Luther Brookdale Mazda Mitsubishi. Thanks again guys! Jim and Kate More
by Kts.deveau
