Luther Brookdale Mazda

Great price and great Customer Service I had a phenomenal experience at this dealership. Everyone there was super helpful and friendly! Them being part of the Costco program adds to the exp I had a phenomenal experience at this dealership. Everyone there was super helpful and friendly! Them being part of the Costco program adds to the experience. The way we were treated when we walked in to when we left we felt welcome. This was my first experience buying new and they made it great. I worked with Melissa and she went far and above the call to help get the new car and she does a wonderful job following up. If I know someone who is looking at a new Mazda I would send them to this location. More

Totally professional Luther receives a 5 star rating because of their professionalism, knowledge and personal care. Each person we had contact with exemplified customer s Luther receives a 5 star rating because of their professionalism, knowledge and personal care. Each person we had contact with exemplified customer service but above all they are genuinely nice people. They are people who care. That trait cannot be manufactured. It begins with selecting people who care and then treating them like your customers. Melissa has the knowledge and experience to understand our needs and responded thoughtfully to our questions. Dan Nelson, finance, presented options and explained in detail our financing choice. It was great to work with people who actively listen and understand. More

5 recalls I brought my car in for 5 recalls, when I picked up my car the first time there was sticky gunk all over the inside of the windshield and my car stere I brought my car in for 5 recalls, when I picked up my car the first time there was sticky gunk all over the inside of the windshield and my car stereo didn’t work anymore. Also, my exhaust was way louder. I brought it back to all get fixed. The exhaust was bolted together but still extremely loud. The muffler fell off the next day and I just paid somebody else to fix it since I want nothing to do with this dealership anymore. More

Exceptional customer service From the time I submitted my application to finance a vehicle I selected. I received an immediate response. Ross was absolutely helpful,listen to what From the time I submitted my application to finance a vehicle I selected. I received an immediate response. Ross was absolutely helpful,listen to what I was looking for. Always explained each step of the car buying process. Arriving to the dealership was a total shock everyone was helpful and polite. I had the best experience with this purchase and highly recommended. More

The right place to look This used car lot was a sight for sore eyes, quality cars coming from Luther trade-ins was assuring knowing they only stay on the lot so long. Friendl This used car lot was a sight for sore eyes, quality cars coming from Luther trade-ins was assuring knowing they only stay on the lot so long. Friendly employees and no pressure sales. More

In and out with new cx-5 in about 2 hours!! Thank you so much to Melissa and Steve for making my day with my very 1st new vehicle purchase! I was looking around the lot to find the model that be Thank you so much to Melissa and Steve for making my day with my very 1st new vehicle purchase! I was looking around the lot to find the model that best fit..melissa had me test driving within 5 min. Steve made the purchase complete by explaining my financing perfectly and within a few hours of arriving...I was leaving with a new vehicle. Love my car and will always reference melissa and luther auto to anyone I know looking for a new car!! More

Great place to take your Mazda I have been going there for years for maintenance and have always been pleased with their high standards and quality work. Their costs as far as I kno I have been going there for years for maintenance and have always been pleased with their high standards and quality work. Their costs as far as I know are competitive and I like the fact that they work on a lot of Mazdas as well. More

Great they are good people They are good people they're nice and friendly they look around for you for the car that you want they keep it honest with you and they won't steer yo They are good people they're nice and friendly they look around for you for the car that you want they keep it honest with you and they won't steer you wrong More

Friendly, efficient & not pushy My wife and I purchased a 2018 Mitsubishi Mirage from Luther Brookdale / Melissa Garvey. This is the 2nd car I have bought from a Luther family dealer My wife and I purchased a 2018 Mitsubishi Mirage from Luther Brookdale / Melissa Garvey. This is the 2nd car I have bought from a Luther family dealer and the 3rd car I have bought on line. The experience was seamless. No surprises, no hassles, no hiccups. I retired after 34 years in Law Enforcement and expect to be treated fairly and honestly. That's what I got from Melissa! Trust me it's not that way everywhere. I would return again for my next vehicle purchase. More

Great Sales Person Jason did an exceptional job finding us the right car for the right price. He worked with us to get the down payment we could afford, and the monthly Jason did an exceptional job finding us the right car for the right price. He worked with us to get the down payment we could afford, and the monthly payments we could afford. He came to our home and brought us to the dealership as we didn't have a car, which was a nice gesture on his part. More