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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,415 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,415 reviews

October 17, 2023

Most of the work on our Yukon was done under warranty. The part we needed to pay for was carefully explained. More

by nwj624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 19, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I'm thrilled to receive your positive review! Thank you for choosing us, and I look forward to serving you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 17, 2023

Phil was fantastic at helping me get up to date on all the near 100k mile maintenance. I was even able to get back in the following morning for another small repair. Great communication throughout! More

by neighborhoodlawncarellc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
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Oct 19, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Phil does for Luther Brookdale Chevrolet and our customers. Hope to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 17, 2023

Honest and Reasonable Friendly and Ready to Work at all times! No complain from me! More

by Angel B. Alvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bao Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Bady
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Oct 19, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business, Angel. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 17, 2023

The appt. took longer than expected but the delay was the result of waiting for info from GMC. Luther did a complete job in attempting to find the source of More

by m.j.olson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Gadbois - service advisor ( 4 stars)
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Oct 19, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 17, 2023

We were on a time crunch and Lance made the experience go as fast as he possibly could! More

by joemax99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Vadnais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much, Joe, for taking the time to share your feedback with us! I will share your comments with Lance and I look forward to working with you again down the road. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 16, 2023

Muffy is a great service representative. Very helpful and consistent in communication. No complaints here More

by JALHERAULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muffy
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Oct 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the awesome feedback! You're right, Muffy is an excellent service representative and we appreciate all they do for us! I'm very happy to hear that our service team was there to provide you with great service. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 16, 2023

Adam was absolutely wonderful. The whole experience could not have gone better. Everyone there was very kind and knowledgeable and also very patient. More

by deosjgolson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Prekker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and I am delighted to know that Adam made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 16, 2023

I am always pleased at my service appointments. I always get great service! It maybe a little more expensive, but I find it worth it. More

by dorothywisniewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mufwaya
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Oct 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Dorothy, thank you for taking the time to write this wonderful review about our service department. Thank you for your loyalty to us here at Luther Brookdale Chevrolet and we look forward to your continued business! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 16, 2023

They are great. Would go back again. Referring my friends for the good customer service More

by pthrane12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence Ruffin
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Oct 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I cannot thank you enough for your wonderful review of Luther Brookdale Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 16, 2023

The service was great and quick. My car looks great and is running perfectly, thank you! More

by amurphy0422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Riestenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your review! I'm glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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