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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,415 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,415 reviews

October 21, 2023

Friendly, kind, clean service department and waiting area with knowledge to translate easier to customers about their service needs. More

by dee.sfs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving the kind words, Dee. We plan to continue giving great customer service and a clean, comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 21, 2023

They were professional, helpful, responsive, and did an excellent job answering any questions or worries I had. More

by kemaurer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Miller
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Oct 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 21, 2023

There was an issue with my truck and they were very responsive, including offering to fix the issue for free. Very good customer service and everything was taken care of for me. More

by reneekel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am so delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes me happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 21, 2023

I had another great experience with this dealership and enjoyed working with Adam Prekker. Thank you. More

by matuskak
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Prekker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahdi Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 20, 2023

Friendly and very attentive also great customer service and knows what they are talking about More

by VicSan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Pogodzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 20, 2023

Carlos did a wonderful job! Professional and smooth. Couldn’t have asked for a better experience. More

by PAUL@PACKAGINGSALES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Oct 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone, Paul. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 20, 2023

Nick was great to work with. He was able to get my car in and a the team assessed what was going on. He communicated through out the day on the fix and timing. I would hands d More

by Jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Oct 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your wonderful feedback, Jacob. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 20, 2023

As a dealer, I have been utilizing this service department as well as the parts department since Luther bought it. I have never had any experience outside of an excellent one. More

by THEUSEDCARFACTORYINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie in service. Jerry in parts.
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Oct 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Hello, and thank you for your kind words! I am glad to hear we provided an excellent experience for you. I thank you again and look forward to servicing you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 20, 2023

Service was great. Done on time. Great job. I have nothing more to say. Thanks. More

by ckubitz10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just had my oil changed
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Oct 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Luther Brookdale Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 20, 2023

Things took extra time that I wasn't anticipating! I had a 4 1/2 hour drive after I finally got paperwork done and plates put on! More

by rsweere
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ted Gebre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mahdi Osman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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