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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,415 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,415 reviews

October 23, 2023

Always pleased with the service when I bring my car in to Luther Brookdale Chevy More

by jenshepherd75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 25, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for putting your trust in Luther Brookdale Chevrolet, Jen! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 23, 2023

Everyone is always so helpful and friendly. Great service every time and love the free car wash! More

by MWOLLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Yepez
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Oct 25, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am so glad to hear you enjoyed your recent visit to our service department. At Luther Brookdale Chevrolet we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 23, 2023

Alan was very easy to work with. Very professional and polite No, I'm done No More

by tomhkleinjr
Recommend Dealer
Yes
Employees Worked With
Alan. He was excellent!
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Oct 25, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Hi Tom, and thank you for the great feedback! I am so happy to hear that you have enjoyed your visit here at our dealership! Alan is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 23, 2023

Nick was awesome and my experience was ideal. Wouldn’t change a thing about my service More

by dan.sondergaard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Oct 25, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for your review, Dan! We really appreciate your business and I am so happy that Nick could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 23, 2023

Through and friendly. Didn't feel pressured to do something additional for my car and really appreciate that More

by lindsey.job
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Oct 25, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your outstanding rating about our service department, Lindsey. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 23, 2023

Fast service polite easy to schedule the service, had an issue with the vehicle but fixed myself More

by mrtriton54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Post
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Oct 25, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing your feedback with us. At Luther Brookdale Chevrolet, we strive to provide complete satisfaction for every experience and I am sad to hear that you still had an issue with your vehicle. If you would like to discuss your experience further, please do not hesitate to reach out to me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 23, 2023

Good customer service, Zachary Miller was doing a good job explaining which part of my car needed the most attention,. I definitely recommend this service station. More

by mannymdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Miller
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Oct 25, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Hi Manny and thank you for your kind words. I am very happy to hear that Zachary was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 22, 2023

I went GMC to have alignment done on my car and I had an appointment. The alignment took 3hr and half and not only that the alignment was off after they said it completed. I had to comeback again next day t More

by Limat005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
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Oct 24, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 22, 2023

Max, my service advisor, was great. My issue is that it took 2 hours for an oil change & tire rotation. Generally, it is much quicker for routine maintenance. More

by jmamundson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max Yepez
Report | Print
Oct 24, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 22, 2023

Carlos was so pleasant to work with. He really knew what he was talking about. He was kind and knowledgeable. definitely recommend. More

by WHITEM4596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisors
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Oct 24, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Carlos does for Luther Brookdale Chevrolet and our customers. Hope to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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