Luther Bloomington Hyundai

Great Experience buying a new car I bought my first Hyundai in 2001 and it lasted me 14 years. I knew I wanted to stay with the brand, since it was such a reliable car with very few is I bought my first Hyundai in 2001 and it lasted me 14 years. I knew I wanted to stay with the brand, since it was such a reliable car with very few issues. I went to Bloomington Hyundai and the process went great. The sales person, Carrie, was very helpful and I didn't feel any pressure. She did a great job going through the features of the car. Their new facility is really nice and the service area is clean and spacious. Glad I brought my car from them and hope it does as well as my first Hyundai! More

Car number 4 !! We had a lease coming due on our Elantra, and the Sonata was coming due in 6 months. With a new addition to the family the wife and I decided it was We had a lease coming due on our Elantra, and the Sonata was coming due in 6 months. With a new addition to the family the wife and I decided it was tome to get a Santa Fe - three rows of seats, good mileage, great looks, etc. Bill was very accommodating during the day as I kicked tires and weighed a few option packages (for us it's all about the payment). We decided on the Santa Fe GLS, and couldn't be happier. Brandon took care of us (again) on our return visit that evening as Bill had left for the day. The process was smooth and seamless. Can't wait to take it in for service, their advisors and waiting area are the BEST!! More

Very easy to work with. We went to purchase a used and had it for two days. Saw a new car for only hundreds more and was able to return it and buy the new with no hassles. We went to purchase a used and had it for two days. Saw a new car for only hundreds more and was able to return it and buy the new with no hassles. More

Simply Amazing!! Going into this process I was extremely nervous about the process of purchasing a new car. This was my first time purchasing a car over $5,000. I was Going into this process I was extremely nervous about the process of purchasing a new car. This was my first time purchasing a car over $5,000. I was really nervous I was going to feel pressured to purchase something only to regret it later! When we got there Josh was right there to greet us and ask us how we were doing. We told him what we were looking for and he grabbed some keys and we started test driving cars. After we drove a few, Josh gave us some time to have a conversation to discuss everything. I decided to purchase a certified used Elantra. The process could NOT have been any any easier, and stress-free!!! After I decided to make the purchase Josh and Brianna (finance department) made the whole process super smooth and easy!! They both did an excellent job answering any questions I had. They make you feel like family there. I will certainly be recommending this dealership to everyone I know, and I will be back! I have not stopped talking about how wonderful this process was, and how much I love my new car!! Thank you so much for the above and beyond service!!! More

My over all experience was excellent. Great customer service. They should spend more time going over the small features of the car. For example, radio, eco sitting and when to use and spa Great customer service. They should spend more time going over the small features of the car. For example, radio, eco sitting and when to use and spare tire option. More

new car purchase The experience of buying a new car at Luther was easy and painless. Great people to work with. Really listened to us without trying to talk us into so The experience of buying a new car at Luther was easy and painless. Great people to work with. Really listened to us without trying to talk us into something else. Will definitely go back for our next vehicle. More

Regular service I was able to schedule the appointment (and then change it!) without any hassle. My car was serviced within the time period promised, the staff was p I was able to schedule the appointment (and then change it!) without any hassle. My car was serviced within the time period promised, the staff was polite and professional and I would highly recommend this dealership. In addition, Andrea really moved the process along. More

Engine gone bad................ I leased my 2012 Hyundai Sonata from Luther Bloomington Hyundai (MN.) in Feb. of 2012. I was looking for a relieable vehicle that provided good gas mi I leased my 2012 Hyundai Sonata from Luther Bloomington Hyundai (MN.) in Feb. of 2012. I was looking for a relieable vehicle that provided good gas mileage and was rating highly in Consumer Reports. I purchased my vehicle upon completion of my 3 yr. lease. One thing my father taught me was to take care of my cars, follow the recommended service schedule provided in the owners mannual with a trusted service provider and "they'll last forever". I've followed his advice over the years and my new Sonata was no different. I had all my service completed at this dealership up to my last major check at 97,000 miles. A couple of weekends below my car made a funny noise - one I've never heard before (and I"ve driven well of 1,000,000 miles in my life). It sounded like something was catching on a room fan. When I accelerated this noise occured and didn't seem like to engine was getting into gear - kind of catchin.. The last time I punched is down a bit the car totally died and all the engine warning lights came on - It was like Christmas! I had the vehicle towed to repair shop close to my residence. It was a Sat. afternoon - didn't think too much about it knowing I'd have a quick evaluation Monday morning. Much to my surprise the message was NOT what I was expecting. I blew my engine and needed a replacement!! My local guy sourced a used one with 71,000 miles and gave me a quote of $5,300 all up all in. Still is a bit of a state of shock I drove over to Bloomington Hyundai and spoke with Pao Yang, an advisor I had worked with many times. Keep in mind I never saw an oil warning light go on and did not have any oil leaks on my garage floor. I was searching for answers on what I could have done differently. He gave it some thought and concurred that there wasn't much else I could have done. I asked him to have his service manager source for used engines and provide me with a used and new engine quote. I was beyond Hyundai's 100,000 mile warranty (I had 101,500 miles on the car). I've been in sales all my life - I get it, once the warranty expires you're on your own. I ran into a person I knew and we had a 15 min. conversation & when I was about to leave Pao asked me to come over to his desk. He said - "You've been a valued customer of ours and completed everything here, I'd like to try to do something for you". I said ok, that sounds good what do you have in mind. He requested I have my vehicle towed from my local guy to Bloomington Hyundai (no charge by the way per Hyundai's 5 yr. - unlimited mile protection plan) and he'd have his service department tear the engine down. He did say it was a $350 charge and could make no promises but he hoped this would reveal the mystery issue and either way would "write it up" and submit to Hyundai under their Goodwill Program. What did I have to lose?!? Upon teardown the tech discover the #3 rod bearing had spun causing the engine to bind up and stall out at higher RPM's. He also found excess metal shavings in my oil pan. Yes, I needed a new engine!! The write up was submitted to Hyundai and in less than 24 hrs. they offered to cover 70% of my costs and put in a NEW ENGINE! The net, net was $2,000 out of my pocket (labor only). I couldn't say YES fast enough and a couple of days later I picked up my Hyundai up and drove it away!! I have a New Car which will now last me beyond 350,000 miles. Thank You Bloomington Hyundai - THAT is customer service! More

USED CAR PURCHASE CONOR WAS AWESOME VERY HELPFUL AND THE PROCESS WAS SMOOTH AND EASY. HE EVEN HELPED ME IN THE SURPRISE FOR MY WIFE IN GETTING THE CAR FOR HER BIRTHDAY. CONOR WAS AWESOME VERY HELPFUL AND THE PROCESS WAS SMOOTH AND EASY. HE EVEN HELPED ME IN THE SURPRISE FOR MY WIFE IN GETTING THE CAR FOR HER BIRTHDAY. ANY QUESTIONS I HAD HE ANSWERED PROFESSIONALLY AND IN A TIMELY MANNER. More

Great dealership, great service Our salesman was not pushy at all, and was extremely helpful. Glad we went back and got the car we did. Great price and packages. The salesman who hel Our salesman was not pushy at all, and was extremely helpful. Glad we went back and got the car we did. Great price and packages. The salesman who helped us also stayed much later than he needed to to make sure that the rest of the purchasing process went smoothly. Great place and really glad we got the car here! More