Luther Bloomington Hyundai

Repair of the Kona took more than three months which seems on par given the national parts shortage. Communication with the dealership during this time fluctuated between dismal and helpful. They had a seems on par given the national parts shortage. Communication with the dealership during this time fluctuated between dismal and helpful. They had a difficult time communicating with my insurance company, many misdirected emails and unanswered calls and messages. Each blamed the other. The car was returned to us with shattered glass in the second row and cargo areas and was filthy. We changed insurance companies because of their poor service and will not recommend or return to Luther Bloomington. More

Didn’t seem to acknowledge reservation . Not familiar w free oil change customer, took 2 hrs longer as they didn’t have filter , and didn’t take the wrench icon off dash Not familiar w free oil change customer, took 2 hrs longer as they didn’t have filter , and didn’t take the wrench icon off dash More

I would give them 0 stars if I could, they damage my car, during a recall repair and refused to fix it, they were very rude, Nancy and Kaliyah and someone else at customer care, blamed us for the damage! I w during a recall repair and refused to fix it, they were very rude, Nancy and Kaliyah and someone else at customer care, blamed us for the damage! I wouldn’t refer them to anyone, stay Far away from Bloomington Hyundai. More

Had a positive experience with Carrie McWilliams and the rest of the Luther Bloomington Hyundai team. rest of the Luther Bloomington Hyundai team. More

Great experience! Got me in for my recall very fast! However I was informed later by someone else that I had an oil leak that I’ve had for a while they missed Got me in for my recall very fast! However I was informed later by someone else that I had an oil leak that I’ve had for a while they missed More

Appointment took twice as long as told with zero updates ..had my phone to text me. Was told after system was down ..had my phone to text me. Was told after system was down More

The last time I was there I worked with Adrian S. He went above and beyond, making my visits fast and to the point, never wasting my time. I never felt taken advantage of or unsure about my service. He went above and beyond, making my visits fast and to the point, never wasting my time. I never felt taken advantage of or unsure about my service. Adrian answered every question with care, making me feel safe on the road afterwards. I won’t ever go anywhere else. More

They provided me with a brand new vehicle as a loaner for 2 weeks! Awesome! 2 weeks! Awesome! More

Friendly people at the service center are knowledgeable and prompt. Very happy with my service. and prompt. Very happy with my service. More

Absolutely the best service. I had to drive from North Dakota the night before. The staff was accommodating, genuine, and completely supportive. I had to drive from North Dakota the night before. The staff was accommodating, genuine, and completely supportive. More