Luther Bloomington Hyundai

They forgot to reset my gauge in the car and never replaced the old sticker. After calling, they said I’d hear back soon but it’s been a week and I haven’t heard anything. replaced the old sticker. After calling, they said I’d hear back soon but it’s been a week and I haven’t heard anything. More

Have purchased 4 vehicles from Bloomington Hynduai. Always had all service work done every 3750 miles. Sorry to say as I am currently looking will not work with them again. They have lost all my servi Always had all service work done every 3750 miles. Sorry to say as I am currently looking will not work with them again. They have lost all my service work also. Treated terrible lately by receptionist and service department. They seem to not care at all anymore. So sad to say after Thousands of dollars spent there and referring people there I will now have to purchase and take my business elsewhere. Careful of their service department, as I say they don’t care and will not even return your phone calls!! More

Even though you’re under construction, Nancy in service dept. was great and very helpful dept. was great and very helpful More

I found the sales team extremely helpful and making my decision to purchase a new car. decision to purchase a new car. More

The dealership was terrific, whether it was timeliness, well organized, as well as how they take care of there customers well organized, as well as how they take care of there customers More

Always a great car shopping experience and reliable car service. Josh Thomes is a great salesperson. service. Josh Thomes is a great salesperson. More

Do not do leave your car with Ben service representative, he really doesn't care about your time and your car. He totally forgot that my car went for a oil change and never text or call to provide updates an he really doesn't care about your time and your car. He totally forgot that my car went for a oil change and never text or call to provide updates and he call at the end of the day that the car wasn't ready for pick up. More

Good experience overall; Employees were easy to work with and made the trade in process seamless. and made the trade in process seamless. More

I came to this dealership from out of state. Maddie and Ben were very helpful in getting everything taken care of prior to coming in to sign the paper. Throughout my extensive car shopping proce Maddie and Ben were very helpful in getting everything taken care of prior to coming in to sign the paper. Throughout my extensive car shopping process in the past few months, they were absolutely the best people I'd worked with. Would come back again, regardless of the distance. More

After a very long wait for a Genesis that we ordered, we were finally contacted that it was in! We live almost 3 hours away, but we made arrangements to get up and bring it home. Unfortunately, the interior were finally contacted that it was in! We live almost 3 hours away, but we made arrangements to get up and bring it home. Unfortunately, the interior color wasn't what we had ordered, so we were unable to bring it home that day. Our sales person Maddie didn't give up though, she found another one that was coming in with a different interior, and she was able to show us that color in a different Genesis that was on the lot. We decided to switch our deposit to that Genesis, and we went home satisfied that Maddie and Luther was working their best for us after such a long wait. We were expecting to have to wait until the end of August, but we were pleasantly surprised to be informed that a car had become available, and we could change to that one. We went ahead and did that, and we picked it up yesterday! The process was organized and Maddie did a great job of explaining everything to us. We are extremely pleased with her customer service and her knowledge of the Genesis - we would definitely seek her out again! Once she had gone over everything with us, we worked with Romelo for the final paperwork. He was very efficient, and the process went smooth and quick (which we appreciated)! Overall our experience was fantastic! We look forward to enjoying our Genesis!! More