Luther Bloomington Acura Subaru

perfect Everything in my car got checked and filled perfectly in a short amount of time also very good customer service. Car runs brand new very excited Everything in my car got checked and filled perfectly in a short amount of time also very good customer service. Car runs brand new very excited More

Outstanding Used Car Buying Experience Dana and Nathan were wonderful to work with. We were looking for 1-2 year old vehicles (specifically CRVs) and they had the cleanest in the metro area Dana and Nathan were wonderful to work with. We were looking for 1-2 year old vehicles (specifically CRVs) and they had the cleanest in the metro area. Dana was super patient during our multiple visits. The pricing was very fair and the overall purchasing process was quick and seamless. Very satisfied buyer. More

Undercoating I went in to have my new 2018 Impreza undercoated. Shaun told me how long it would take, and it was almost to the minute. He also gave me clear ins I went in to have my new 2018 Impreza undercoated. Shaun told me how long it would take, and it was almost to the minute. He also gave me clear instructions on how to ventilate the vehicle afterward – very helpful More

Not satisfied at all Anytime I have had more then the most basic service done here I leave thinking should I go back. I'm at the point now where I'm deciding to answer NO. Anytime I have had more then the most basic service done here I leave thinking should I go back. I'm at the point now where I'm deciding to answer NO. It's never just one big thing that I am frustrated with it is a series of small things. For example they always run over the estimated time, and I'm not talking about just a few minutes it's the we need another day type of thing. You would think as busy as they are they would be able to estimate time better. With this last service when they told me 3:00 PM I knew I was going to get a call saying they would need another day. I got 3 days of these calls. The first day when they called at the end of the day they said there were almost done with one piece of the work and still weren't sure yet what was causing the other problem. When I spoke with John who I think is a Luther customer service rep he seemed to not care that much saying that this isn't normal for them. When I said I was likely going to go to their competition next time he said they have issues and that there was likely nothing he could do to make thing right rather then try. The people who I have worked with have always been friendly and kind so its not like I have had a totally bad experience. From my experience they seem to drop the ball repeatedly on a lot of little things. So to this is basically a straw that broke the camel's back situation. More

New car After 18 year I bought a new Subaru Forester with all of the bells and whistles. Compared to my little older model, I have a lot to learn about the After 18 year I bought a new Subaru Forester with all of the bells and whistles. Compared to my little older model, I have a lot to learn about these feafures. More

Good People I LOVED working with Justine to pick out and purchase my new car. So pleased the Luther has found some great women join their sales team. I LOVED working with Justine to pick out and purchase my new car. So pleased the Luther has found some great women join their sales team. More

Great service always I always feel well cared for anytime I walk in the door. So glad I bought my vehicle here and use the service department. Thanks Subaru! I always feel well cared for anytime I walk in the door. So glad I bought my vehicle here and use the service department. Thanks Subaru! More

Organized flow of service Nice turnaround getting me a loaner and out the door. The install was relatively fast and very professional looking. Nice transition picking up my car Nice turnaround getting me a loaner and out the door. The install was relatively fast and very professional looking. Nice transition picking up my car. More

Oil and filter change From the moment I drove in, they were helpful and informative! The service was completed quickly! All questions were answered easily! Loved the compl From the moment I drove in, they were helpful and informative! The service was completed quickly! All questions were answered easily! Loved the complimentary car wash and quick turnaround! More

Super professional I am happy to have Bloomington Acura take care of my car. I have always been satisfied with the service and the Acura team. Thank you I am happy to have Bloomington Acura take care of my car. I have always been satisfied with the service and the Acura team. Thank you More