Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lundgren Honda of Auburn
Auburn, MA
1,535 Reviews
Lundgren Honda of Auburn is a family owned and operated Honda dealership celebrating over 50 years of business in the Worcester County area. We offer a stress free shopping environment for a great customer experience. Our 58,000 sq ft state-of-the-art facility offers unrivaled customer amenities including a two express oil change pit lanes, a full service cafe and a clean and comfortable child’s play area fully stocked with games and toys, just to name a few! All of this, combined with our Lundgren Advantages, * We give our customers a coupon booklet with over $779.00 in value for Lundgren Honda of Auburn. This is completed with any new or used vehicle. Family Owned and Operated Since 1964 - Our Management Team is Available 24/7! Our promises is to provide our customers with a sales and service experience unmatched in Central Massachusetts! Lundgren Honda of Auburn – Experience it!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,535 reviews
July 05, 2019
Thank you Najib. Najib is very respectful person to work with, he gave me all the info about my 2019 Honda Civic, gave me all the time needed to make up my mind. He ga Najib is very respectful person to work with, he gave me all the info about my 2019 Honda Civic, gave me all the time needed to make up my mind. He gave me the best deal. Thank you Najib. More
by Finlandia
Employees Worked With
Najib El Hallabi
July 05, 2019
Dan made this purchase the easiest it could be. I saw a car I was interested in on the website, sent an email on Saturday night, got a reply back that night (!) and arranged an appointment for the n I saw a car I was interested in on the website, sent an email on Saturday night, got a reply back that night (!) and arranged an appointment for the next day (Sunday). Drove out, met Dan, saw the car, took it for a drive, put down a deposit right then. Came back the next day (Monday) to pay for it, Dan was able to arrange for the car to be delivered to me two hours away. Couldn't have been any easier. Dan was great at explaining exactly how the dealership worked, the obligatory upsells were very low key, and our car was delivered four days later (Friday). Thank you, Dan! More
by Subaru fan
Employees Worked With
Dan Roskidany
July 03, 2019
friendly place to buy a car, all employees seem happy , plenty of cars to choose from, nice facility, great hours , my salesman had tons of patience and worked wit to buy a car, all employees seem happy , plenty of cars to choose from, nice facility, great hours , my salesman had tons of patience and worked with me as continually changed my mind on trim levels and colors, glad i went there More
by SuperV99
Employees Worked With
Najib El Hallabi
July 02, 2019
Great Experience! Was greeted immediately upon walking in, and we were able to get right down to business. We struck a deal within an hour and they had the SUV we want Was greeted immediately upon walking in, and we were able to get right down to business. We struck a deal within an hour and they had the SUV we wanted in stock. Ryan was great to deal with! Made things very easy. More
by Brad
Employees Worked With
Ryan Hill
July 01, 2019
Amazing experience! Dealership is immaculate, Jayson went above and beyond to find me the right car! I would Highly recommend to go to this dealership, very impressed! Dealership is immaculate, Jayson went above and beyond to find me the right car! I would Highly recommend to go to this dealership, very impressed! More
by Karly2717
Employees Worked With
July 01, 2019
Excellent Salesperson Garrett was exactly the salesperson I needed. He was not pushy, but he was very helpful in weighing in on decisions I was trying to make about what th Garrett was exactly the salesperson I needed. He was not pushy, but he was very helpful in weighing in on decisions I was trying to make about what the best choice for me was. I was not an easy customer, but he was extremely patient and informative throughout the entire process. Garrett was great -- would highly recommend! More
by ahensel
Employees Worked With
Garrett Stcyr
June 30, 2019
Great So helpful worked with me to get the best deal available even on my trade in. Definitely recommend Lundgren Honda, and will definitely come back for a So helpful worked with me to get the best deal available even on my trade in. Definitely recommend Lundgren Honda, and will definitely come back for another vehicle. More
by Augusto1990
Employees Worked With
Michael Berkowicz
June 30, 2019
I despise buying cars but. Seriously, I can’t stand the whole process of buying vehicles. It takes forever, sometimes you feel like you’re being haggled, other times you feel l Seriously, I can’t stand the whole process of buying vehicles. It takes forever, sometimes you feel like you’re being haggled, other times you feel like you’re being talked down to... it’s just a long arduous task where at the end you drop a ton of money that you know, you’ll never recoup. The only good thing is, the new car. Well today, my opinion may have shifted slightly. We met Jayson Navarro and he was truly awesome to work with. He anticipated our needs and took action to ensure we had all our options available. He answered all our questions and worked really hard to get us a deal we were all happy with. I highly recommend Jayson Navarro at Lundgren. We also dealt with Dustin to review and sign paperwork... he was clear, concise and nice. He also explained all our options and warranties in an easy to understand fashion. Thanks Dustin! Finally we had a brief interaction w Scott. Scott was a nice guy but it took me a bit to figure out what he was trying to do... turns out, he was trying to get us quotes for insurance. We explained we were happy w our insurance and that there was no need to change. He then started talking about our home insurance... how we should look into bundling and he could save us money. Our home insurance has been w the same company for 20 years and I don’t want to change it. He didn’t seem to like to take no for an answer and we walked away a bit confused and annoyed. Some additional explaining on what you’re trying to do and lowering your pressure would be so much better for your future customers! As for Lundgren as a whole, there were definitely some areas that could be improved... the trash receptacles over by the food counter were overflowing and kinda stinky, the bathroom counter was absolutely saturated w water... after my 3rd time there in the course of 2 hours, I finally cleaned it up myself. The base of the mouthpiece to the bubbler was pretty nasty too. I wound up buying my 7 yo a bottled water as a result. These areas did not impact our car buying experience but I feel like it’s important to note, especially when I noticed at least 2 female employees who had their head in their phones instead of taking care of some of these things. That and if you’re going to have areas like that, I feel like why bother if you’re not going to keep up w them. Don’t get me wrong, I love that a snack bar was there! How convenient but just keep up w it :) Overall, we recommend Lundgren and especially Jayson! Great guy! The fact that Jayson interacted w our very bored 7 yo and kept him engaged throughout the process was the cherry on top! Great experience! More
by Dresden
June 30, 2019
Worked well on a difficult timeline Mike worked with us during a busy month in our life. He was gracious enough to show us new and used minivans for our growing family, then another visi Mike worked with us during a busy month in our life. He was gracious enough to show us new and used minivans for our growing family, then another visit to value our trade in and finalize the van we wanted, then a final visit to actually make the transaction final. It was a lot of work for him to work on our timeline and everything went great in the end. More
by Torirace
Employees Worked With
Michael Berkowicz
June 29, 2019
Professional crew working towards satifying their customer.. I had a great experience working With Jayson Navarro in sales ! He was attentive to my needs and made sure I was taken care of....Thank you Jayson! I had a great experience working With Jayson Navarro in sales ! He was attentive to my needs and made sure I was taken care of....Thank you Jayson! More
by Yahoo2010!
Employees Worked With
