Lucas Honda of Jacksonville

Great Always have the same great service on every visit. It is so nice to catch up with everyone on my visits. They make me feel like family. Always have the same great service on every visit. It is so nice to catch up with everyone on my visits. They make me feel like family. More

Outstanding service department Great experience, Brandon was exceptional explaining everything and not overcharging us let us know what really needed to be done I would definitely r Great experience, Brandon was exceptional explaining everything and not overcharging us let us know what really needed to be done I would definitely recommend this service department to anybody else for their Honda needs. We Will be back More

3 strikes, you are OUT!!! third time going there and never a good result, I was looking for a manual transmission vehicle, but not just any car!! I was looking for a manual, ac third time going there and never a good result, I was looking for a manual transmission vehicle, but not just any car!! I was looking for a manual, accord coupe, sad to say that not many dealers carry this type of vehicle in their lot, after a talk with the salesman and telling him exactly what I wanted, the manager said NO, they would NOT order, because the dealer would not pay for the delivery, I came in with a waiver from honda financial on a special to purchase another vehicle with a couple of waivers, one of them a NO security deposit!!! can you see where I am going with this, another thing is that I question them on a fee over a thousand dollars for add ons that I didn't ask on a vehicle, but the dealer charges no matter what!! looks to me that they don't like a person that is paying attention to every single detail before making a decision to purchase. So, after the third time trying to do business with them, I can finally say that I would NEVER do any kind of business with them, even if is a oil change, and I will teach my sailors to stay away from that dealership, Oh! and by the way, I been trained by the military as a financial specialist to help my soldiers in making wise decisions on any transaction; looks like it pays to study and train on this type of matter. More

Oil Change and Strut Service The service was excellent for fixing the strut noise from front passenger side with free of charge by re-greasing it. Oil service always great here w The service was excellent for fixing the strut noise from front passenger side with free of charge by re-greasing it. Oil service always great here with friendly staffs and environment inside and outside the facility. It is convenient since I live 10 minutes aways from this particular Honda dealer. More

always like to see my old shipmate Steve at dealership always happy there, have bought two new cars, and three used ones over the years, my accord now has 258000 just broke in, having it serviced on monday always happy there, have bought two new cars, and three used ones over the years, my accord now has 258000 just broke in, having it serviced on monday, and comes with loaner car, cant beat that More

worth the drive from South Jax. I am a return customer and was given great pricing on my service and they honored a coupon from another Honda dealer that I brought with me. I am a return customer and was given great pricing on my service and they honored a coupon from another Honda dealer that I brought with me. More

60K service. I was offered a car but did not need one. The service at Lucas Honda is outstanding. The people are terrific , courteous and helpful. The waiting area is clean & comfortable. The coffee & goo The service at Lucas Honda is outstanding. The people are terrific , courteous and helpful. The waiting area is clean & comfortable. The coffee & goodies are great. What more can I say ?? More

Routine Oil Change with anticipated brake pad change. I pre-approved work I expected to be accomplished after the oil change. After inspecting the brake pads, it was determined that it was not necessary I pre-approved work I expected to be accomplished after the oil change. After inspecting the brake pads, it was determined that it was not necessary at this time and we would wait until the next service to determine if the pads were worn enough for replacement. It is always a pleasure to do business with honest people that do not try to do unnecessary work. More

Oil change and 30,000 mile service They put on the paper that they washed yhe car when they didn't cause I said they didn't have to and to sit in the service area where the TV was at an They put on the paper that they washed yhe car when they didn't cause I said they didn't have to and to sit in the service area where the TV was at and cannot change the channel cause the channel it was on was boring I myself plus I guard some other customers wanting to change the channel and the lady at the counter said they couldn't change it please fix that problem why should us customers sit there and watch something that is not very interesting to us? More

John Keene My car was out of warranty by 4,000 miles but noticed rust around the sunroof of my Civic. Mr Keene went out of his way to return calls, see the car a My car was out of warranty by 4,000 miles but noticed rust around the sunroof of my Civic. Mr Keene went out of his way to return calls, see the car at MY convenience and took photos. Within 24 hrs Mr Keene had an answer from Honda that they would replace the whole sunroom and not "patch" the roof. I will continue to buy my cars from Lucas. My family has bought 4. Thank you John Keene, you represent the Honda name and Lucas Honda is lucky to have such an outstanding Service Manager! More