Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

Lucas Jeep Service Department is very Friendly. They are Customer Service oriented. They gave me updates on the progress of the work being done on my keep. It’s a very friendly environment. Customer Service oriented. They gave me updates on the progress of the work being done on my keep. It’s a very friendly environment. More

I called in and spoke to service desk while the van was there. I asked them to listen to engine because it's ticking. I wanted to know if that was normal because the pentastar engine is known for failing r there. I asked them to listen to engine because it's ticking. I wanted to know if that was normal because the pentastar engine is known for failing rocker arm bearings. I just wanted to know if engine sounded right. Service person said they put a note in for tech to check. It was never done. I ask about this again when picking up the van. I know I can bring it back and have the engine taken apart and have the rocker arms, lifters, cam shaft, etc checked, but I just wanted the tech who knows these engines and works on them daily to listen to it for 30 seconds. They had a chance to do this before I left, it would of taken 30 seconds. I know it wouldn't offer me a definitive answer, but would have made a happy customer. More

Jeff was fantastic and so easy to work with. The guys there all did a great job and fixed my issue on the first visit. there all did a great job and fixed my issue on the first visit. More

Fantastic service and communication from my service advisor. Friendly upon coming in and made an effort to get me out as soon as the work was done advisor. Friendly upon coming in and made an effort to get me out as soon as the work was done More

Have not issues. Service was fast and easy. Wait for service was about and hour. service was about and hour. More

Awesome people, friendly staff…great service clean atmosphere, nice showroom, great location, easy & accessible website atmosphere, nice showroom, great location, easy & accessible website More

Friendly clean quick this survey is too long And there Friendly clean quick this survey is too long And there is no need for 15 words Friendly clean quick this survey is too long And there is no need for 15 words More

Everything was excellent. Jeff was great to work with. Thank you, And now I'm at 15 words Thank you, And now I'm at 15 words More

Kate was kind and courteous. She tried to accommodate my needs despite not having the proper documentation. needs despite not having the proper documentation. More

I have purchased two vehicles from this location and have had them serviced there. I find this location to be friendly, timely and trustworthy. had them serviced there. I find this location to be friendly, timely and trustworthy. More