Loyalty Toyota Richmond

Wow, I have purchased 5 new vehicles in the past from other dealerships, but this is by far the best experience I have had. This is the second Toyota I have purchased. I love my scion TC and this is by f other dealerships, but this is by far the best experience I have had. This is the second Toyota I have purchased. I love my scion TC and this is by far the best experience I have had. My sales person Kristen went out of her way to make sure all my needs in this vehicle were met. I have never had a salsman go to such great lenghts to show me everything about all the featurs in my new car. Not every car purchase I have made I felt good about, but Kristen has changed all that. I will be sure to ask for her by name on any future purchases. More

My experience with Toyota was outstanding. I was given every opportunity to browse the lot at my own pace, and when I had questions about different vehicles Kristen was quick to answer all my concerns and every opportunity to browse the lot at my own pace, and when I had questions about different vehicles Kristen was quick to answer all my concerns and gave me comparisons to other vans. I am extremely happy with my Sienna Van and with the Priorities for life program. I can’t say enough about how much help Kristen gave me and how professional she and the other staff members handled everything. Thank you! More

I am a Toyota fan. I have driven two Highlanders but the new model had gotten too big for this Grandmother. I went to Priority after noticing their ads on TV. Their salesman, Skip Davis, greeted us with m new model had gotten too big for this Grandmother. I went to Priority after noticing their ads on TV. Their salesman, Skip Davis, greeted us with much enthusiasm. After explaining what we didn't want, he proceeded to explain to us what he thought would be a good fit. The RAV4 was our #1 choice. Skip explained that the RAV had gotten bigger from the first models but not too big. He was knowledgeable about all of the models he had to offer. He stressed that he wanted us to be satisfied as he liked to make customers for life. He even told us that he had recommended the RAV to his Mother and her happiness and satisfaction was very important to him. After driving the RAV, we agreed this was the car for us. He showed us why the purchase price was fair. The paperwork was handled efficiently and was the most pleasant car purchase we ever made. Skip Davis has made a customer for life. More

I have purchased several Toyota's over the last ten years and my purchasing experiance with Priority Toyota was the best experiance I have ever had. Skip Davis, my salesperson, was polite, patient, efficient and my purchasing experiance with Priority Toyota was the best experiance I have ever had. Skip Davis, my salesperson, was polite, patient, efficient and knowledgeable. He went way beyond what is expected to make sure that I understood everything, as well as made sure that I got everthing I was looking for. He made the whole process a very easy one. I will definately tell all my friends and relatives to go see Skip Davis when they need a new car. More

Great experience. Brian could not have been more helpful. I would buy another car from him anytime. His knowledge of the product and professionalism were outstanding. I could not have bben in better hands. I I would buy another car from him anytime. His knowledge of the product and professionalism were outstanding. I could not have bben in better hands. I was buying this car for my daughter and Brian made her feel very comfortable. More

Priority Toyota is a really great dealership especially with the "Priorities for life". My Dealer was great. with the "Priorities for life". My Dealer was great. More

My overall experience with Priority Toyota was excellent. Mr. Paul Berry was a pleasure to work with. I explained to Paul what I was looking for and how I wanted to make the purchase. Paul was in constant co Mr. Paul Berry was a pleasure to work with. I explained to Paul what I was looking for and how I wanted to make the purchase. Paul was in constant contact with me. In fact Paul would call at least once a week to check the status of my plans and make sure I was still interested. In fact, the week of my purchase, my present vehicle broke down on me out of state. Once I got the ball rolling to get the necessary funds, I contacted Paul and informed him that I was ready to make a deal. The day that I returned from out of town, Paul had located the vehicle that I was to purchase. I signed the necessary papers that day and my vehicle was delivered on the next day. Paul was an excellent salesman. My best friend found a car on the web site and I sent her to Paul the same day and she, too, purchased a vehicle from Paul. I would recommend any one of my friends to visit Priority Toyota in Chester, Virginia and I would definitely send the specifically to MR. PAUL BERRY. Thank you for making my retirement present to myself an enjoyable experience. Wanda R. Henderson More

John Martin made the process of buying my new Toyota as painless as possible, found me the car I wanted with the features I wanted and most importantly at the price I wanted. In addition, he has continued painless as possible, found me the car I wanted with the features I wanted and most importantly at the price I wanted. In addition, he has continued to provide excellent service even after the sale. He always stops over to say hello when he sees me in for service and follows up to make sure I'm happy with my car. I've had nothing but positive experiences with John and Priority Toyota! More

John is a longtime friend and alot of people hate to mix friends with business. But everything was handled in a professional and timely manner. We researched a long time on the Scion XB & John helped with a friends with business. But everything was handled in a professional and timely manner. We researched a long time on the Scion XB & John helped with any answers we could not figure out. Priorities for Life Rocks! The XB is a nice ride. The staff @ Priority are what customer service is all about. I would highly recommend them to anyone. More

John was a pleasant person to deal with. Was very clear about every detail and I would recommend him to anybody that is looking for a new car. He even keeps up with you after purchase and will help with sc about every detail and I would recommend him to anybody that is looking for a new car. He even keeps up with you after purchase and will help with scheduling your maintenance appointments that you need to go in for. You won't be disappointed. More