Loyalty Toyota Richmond

When I went in to have my vehicle serviced, I found out my contact did not work there anymore. I spoke with Mike Meyers and he assured me everything would be taken care of, he took the time to go over my my contact did not work there anymore. I spoke with Mike Meyers and he assured me everything would be taken care of, he took the time to go over my account and made sure all my requests were covered. The work was done professionally and on time. More

Had a great experience there it was fast friendly and got what I wanted at the price I wanted 5 star place in the area what I wanted at the price I wanted 5 star place in the area More

Dana Reed was the person that assisted me. She was very professional. She went the extra mile to show me the problem n how to correct it should I push the wrong button again. Very personal. Thanks Dana� professional. She went the extra mile to show me the problem n how to correct it should I push the wrong button again. Very personal. Thanks Dana😊 More

David Busby was very helpful and polite. My vehicle was ready at the time he said when we checked in I like dealing with people like David. ready at the time he said when we checked in I like dealing with people like David. More

I had a very good experience having my car serviced. This was the first oil change for my car. The entire process was very smooth with the COVID-19 precautions. was the first oil change for my car. The entire process was very smooth with the COVID-19 precautions. More

Eddie Dunn is very professional and extremely Eddie Dunn is very professional and extremely knowledgeable. Always makes sure I am getting the right service my van needs and explains what was d Eddie Dunn is very professional and extremely knowledgeable. Always makes sure I am getting the right service my van needs and explains what was done and any other items that may need attention soon. When I bring my van for service I always see Eddie because I know I can trust him. The service department fast, clean and gets the job done right the first time. More

Excellent experience with Loyolity Toyota and if you are in the market for a new vehicle go see Cole Lewis in the sales department,he is awesome and very professional in the market for a new vehicle go see Cole Lewis in the sales department,he is awesome and very professional More

Very kind and helpful service. Will go back again. Always made sure I was taken care of and even went out of her way to fix a recall for me. made sure I was taken care of and even went out of her way to fix a recall for me. More

David Busby was very nice and a pleasure to work with. He asked how I was and how my weekend was. I’d recommend him every time. asked how I was and how my weekend was. I’d recommend him every time. More

David Bigsby was excellent. I took my car in the day before my appointment and he was actually able to have it ready the day I took it in. He called to keep me informed of any problem. When I picked my before my appointment and he was actually able to have it ready the day I took it in. He called to keep me informed of any problem. When I picked my car up he gave me a review of what was done and suggestions of what I might want to take care of in the future. David was very professional and helpful. More