Loyalty Toyota Richmond

I had visited a different Toyota dealer for years and always had a pleasant experience, this is my first time visited Loyalty Toyota and what an experience! Bailey St. Romain did it all, he is very prof always had a pleasant experience, this is my first time visited Loyalty Toyota and what an experience! Bailey St. Romain did it all, he is very professional, friendly, attentive, helpful, he is the best!!!! More

Thank you Brittany and Dana they both gave great assistance when it came to my needs with my car tire this week.BOTH WERE AMAZING WITH THEIR CUSTOMER SERVICE and took care of me. assistance when it came to my needs with my car tire this week.BOTH WERE AMAZING WITH THEIR CUSTOMER SERVICE and took care of me. More

Dana Reed was great. She was very friendly, professional, and knowledgeable. She was attentive to the my service needs as well as her other customers! and knowledgeable. She was attentive to the my service needs as well as her other customers! More

My service was outstanding and Ms Brittany Tench was so nice. She explains everything so good. I like how she went over the whole result sheet from my inspection. Fantastic young lady.Want her for next vis nice. She explains everything so good. I like how she went over the whole result sheet from my inspection. Fantastic young lady.Want her for next visit Please. More

Mike Myers is the best of the best! He always accommodates me, and he has never let me down, every time I call to speak to mike, he gets my vehicles in , and it’s always top notch service, he goe accommodates me, and he has never let me down, every time I call to speak to mike, he gets my vehicles in , and it’s always top notch service, he goes above and beyond for his customers, He’s always kind and he never makes me feel like I’m bothering him, when I leave a message , Mike always calls me back, ( which no one does that anymore); Your dealership is lucky to have mike working for you..he definitely is an asset! Thank you... More

Thanks to Stewart Winstead of Loyalty Toyota, for his excellent customer service and updates on my vehicle while being serviced at Loyalty Toyota!! Appreciate it excellent customer service and updates on my vehicle while being serviced at Loyalty Toyota!! Appreciate it More

Brittany was very kind and friendly and professional in her attention to my needs.that is all i have to say lalalalalathus is really stupid her attention to my needs.that is all i have to say lalalalalathus is really stupid More

David Busby was fantastic! He listened, advised and kept me up on all goings on. VERY personable and honest. We even shared children’s pictures! me up on all goings on. VERY personable and honest. We even shared children’s pictures! More

Great place to get your car serviced. Mike Myers took great care of me, very professional and kind.He also pointed out a few services I need to take care of. great care of me, very professional and kind.He also pointed out a few services I need to take care of. More

My Appointment went well. I arrived any and Stewart Winstead was right there as soon as I pulled in Stewart was so helpful. I was about to rent a car while mines was worked on. However Stewart sugges Winstead was right there as soon as I pulled in Stewart was so helpful. I was about to rent a car while mines was worked on. However Stewart suggested. I waited which was smart it took maybe 10 minutes- Stewart was very nice and polite.. If you looking for a Car or service on your vehicle go to Loyalty Toyota in Chester. They are the Best..... More