Loyalty Toyota Richmond

ask for david busby. the best advisor ever. friendly not pushy explains stuff and understands money doesn’t grow on trees :… will make sure you make informed decisions…he the best advisor ever. friendly not pushy explains stuff and understands money doesn’t grow on trees :… will make sure you make informed decisions…he always gets me right. loyalty toyota great services. maybe high to some. some things do it yourself, wipers . cabin filters. maybe tires. but the heavy stuff get what you paid for. they have excellent warranties that they standby. toyota what can i say engine & motor the best. oh by the way i have 2 toyota siennas. GET ONE YOUR LIFE WILL CHANGE….with free oil change free tow free inspections lol use or have them all. plus have got extended services … all work no issues no questions. appointments god this is the one in walthall in chester go there. ask for david busby tell them michelle bell sent you … buy from them in chester great atmosphere…side not i have worked with couple others but yeah ask for david or try them to you find one that you love that fits you More

I had a great experience working with Brittany. I had a problem with the tires that I had installed on my car (by another facility). I brought my car in for an oil change and while driving to the I had a problem with the tires that I had installed on my car (by another facility). I brought my car in for an oil change and while driving to the dealership, I noticed that my car was shaking. The tires were brand new so I knew that the tires weren’t the problem but something was wrong. I mentioned it when I brought my car into Brittany and she and her team were able to return my car to me without a shaking issue. Brittany is a great and honest service advisor. She really saved me this time. More

Outstanding, very good working relationship, kind, and attentive to their customers. Very important on a dealership. attentive to their customers. Very important on a dealership. More

Customer service was good, employees were courteous, and friendly. Mr. Elwood was a good Sales representative. friendly. Mr. Elwood was a good Sales representative. More

Jordan Johnson was my service advisor. He was very professional and made it very clear on what was to be done to my truck. His estimate of the time to do all of the service was spot on. He was very professional and made it very clear on what was to be done to my truck. His estimate of the time to do all of the service was spot on. He made it a pleasure doing business with Loyalty. More

I had a great experience thanks to Keyone Louis. He was so kind, attentive, great a communicating and giving me all the details. Due to him I want to continue to do business with him at Loyalty Toyo He was so kind, attentive, great a communicating and giving me all the details. Due to him I want to continue to do business with him at Loyalty Toyota. More

They are always helpful when I am there and the attentiveness of my service person is outstanding attentiveness of my service person is outstanding More

This dealership was excellent and fulfilled all of my service needs. David Busby was awesome to work with. He kept me updated the whole time about my vehicle and was very nice. I would recommend this dea service needs. David Busby was awesome to work with. He kept me updated the whole time about my vehicle and was very nice. I would recommend this dealership to anyone. I appreciate the service department for taking care of me at the last minute. They gave me no problems at all. More

I have been dealing with Stewart Winstead ever since I purchased my 2019 4 Runner in 2019. Stewart Winstead calls me after they check it over and lets me know what has been suggested. He accepts my opin purchased my 2019 4 Runner in 2019. Stewart Winstead calls me after they check it over and lets me know what has been suggested. He accepts my opinion. He is not pushy. I will recommend this service to my family and friends. More