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Louisville INFINITI
Louisville, KY
346 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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346 Reviews of Louisville INFINITI
July 11, 2022
From start to finish I was handled with upmost care and the service top shelf. Sales to finance answered all questions and seeked to find me the answers without guessing. Louisville INFINITI Dealership was the service top shelf. Sales to finance answered all questions and seeked to find me the answers without guessing. Louisville INFINITI Dealership was very friendly, clean, neat and well lighted More
by PowerJenks
Employees Worked With
Cam Meredith, Dayanis Valdivieso
April 05, 2022
I had an issue with a used truck I purchased from Infiniti, Mr. Murphy worked it out for me and we got it resolved. all in all a good dealership Infiniti, Mr. Murphy worked it out for me and we got it resolved. all in all a good dealership More
by Boballen
Employees Worked With
Cam Meredith, David Murphy
February 23, 2022
Thanks to Matt Powers, salesperson and Cam in finance, at Louisville INFINITI, we had the best car buying experience EVER, and I am now driving a new QX60!! THANK YOU Matt and Cam! Louisville INFINITI, we had the best car buying experience EVER, and I am now driving a new QX60!! THANK YOU Matt and Cam! More
by Jane
Employees Worked With
Cam Meredith, MATT MURPHY, Matt Powers
January 13, 2022
In mid October I was looking for a white 2022 qx60 Infiniti autograph model. I found the above car at Infiniti of Louisville. I contacted one of the sales managers, Daniel E. He assure me that the c Infiniti autograph model. I found the above car at Infiniti of Louisville. I contacted one of the sales managers, Daniel E. He assure me that the car was coming in & if I would put a deposit of $ 1000.00 the car would be held for me. The next day I sent a deposit to his attention. I was told the car should be in November or early December. Between mid October & 21 December I contacted the dealership on several occasions & did not receive any reliable information. On December 21 I was in the dealership & was assured the car would arrive on 27th December. Daniel & I communicated by text about the price. The price was over $ 8500.00 more than the invoice I saw earlier. I was not pleased with the price, but at no time did I decline the car. On approximately January 5th I finally got to talk to Matthew Murphy, another sales manager, he pleaded dumb that he didn’t know anything about the car( he did know & just lied to me)but would call me back the next morning. At this time January 11 I have not heard from him. Since the dealership has caller ID they only talk to the people they want to. In the mean time I have received my deposit back saying the deal fell through. The car came in & was sold to someone else at a higher price. I repeat I did not decline the car & was not notified that it was in. I will give the dealership a rating of 1 star only because there is nothing lower. I would not recommend this dealership for anything. More
by bspringate1
Employees Worked With
Daniel Eggleton, MATT MURPHY
