Louisville INFINITI

A MUST READ:::: I came out to this dealership from Chicago Illinois at the Managers request. Last year on APRIL 30th 2021 I rescued 2 young men out of a Drive by Shooting in my 2017 QX80. After I got Chicago Illinois at the Managers request. Last year on APRIL 30th 2021 I rescued 2 young men out of a Drive by Shooting in my 2017 QX80. After I got both of the young boys to the hospital my QX80 was unusable because blood was everywhere. Someone started a gofundme and got my interior replaced and it was good as new but my wife wouldn't ride in the vehicle because she is filipino and says the truck had bad spirits in it. I was upside down in payment and i had 375000 miles on it as I use it for work. My local infiniti dealership didnt have inventory and the car i wanted was at this dealership. So my Infiniti store called this one and the next thing I know I received a call from the Manager. He assigned a young man named Keith Jomnes to me and they asked me to drive out and that they wanted to help me. So I drove out there. When I arrived they inspected my vehicle and told me they would like to pay off my vehicle. They showed me then 2020 QX80 I liked asked me not to pay attention to the price and to just see if i liked it. After a test drive i was in love with the vehicle. They GAVE ME that vehicle at their cost and between the payoff of my old vehicle and the cost of the newer on I saved close to $12000 in expenses coming out here. The vehicle came with a life time warranty as well on powertrain as well which is nice after the 8 year unlimited milage warranty expires in 2028. The manager says "its nice to make money for the dealership but sometimes we have to do the right thing and just help people that help others." I cried and hugged the salesman when he told me the price and said the were buying my old one outright from me. You restored my lifestyle and my wife now drives with me in the new vehicle. THANK YOU SO MUCH!!! More

The customer service is always a1. The facility is nice and clean. The wait time is always minimal. The facility is nice and clean. The wait time is always minimal. More

Great people. Great service. Great prices. I was treated well when looking for a good used car. Great service. Great prices. I was treated well when looking for a good used car. More

This is our fourth infinity and it’s always been an amazing experience! We worked with Dalton Myers this time and he made the process smooth easy and fast… We would highly recommend! amazing experience! We worked with Dalton Myers this time and he made the process smooth easy and fast… We would highly recommend! More

The overall experience was professional and actually we had fun working with all the staff members ! had fun working with all the staff members ! More

Had my first scheduled maintenance and was very satisfied by the friendly people (thanks Miguel!) and timely manner the work was completed in. I'm very pleased with the experience and would recommend them by the friendly people (thanks Miguel!) and timely manner the work was completed in. I'm very pleased with the experience and would recommend them to any Infiniti owner. More

Professional and with great experience every time I have brought my car in for service. brought my car in for service. More