Lou Sobh Honda

Best Ever i just purchased a vehicle from them today. They gave me great trade in value and a great price for the new car. The customer service was over the top i just purchased a vehicle from them today. They gave me great trade in value and a great price for the new car. The customer service was over the top!!! Never once did I feel pressured to buy. I WILL be going there again. Thank you so much guys for working with me and tolerateing the boys. YAll are the best!!! I'm loving the car!!! More

Car purchase Recently I stopped in at Lou Sobh Honda in Cumming just to look around. Nick walked over and asked if I needed help. I told him I was just looking at Recently I stopped in at Lou Sobh Honda in Cumming just to look around. Nick walked over and asked if I needed help. I told him I was just looking at the Pilots but didn't have time to do more then that. He answered a few questions I had and left me to look around. NO PRESSURE. A day latter I brought my husband and asked for Nick and he came out and took us for a test drive. Always friendly again NO PRESSURE! I had already checked with Blue Book on the trade value of my car and knew what I wanted. Within a 2 hours of arriving I left with a 2015 Pilot. I worked out the deal with the manager and Nick seating together with me. My husband was present but I purchased the car and they delted with me. I appreciated that. I have had few BAD experiences with dealer ships and did not purchase a Ford because of the pressure by the sales force and the constant back and forth between the salesman and the manager and I got tired of seating and waiting for the deal to be worked out. I LOVE MY CAR AND I LOVE THIS DEALERSHIP! It was by far the best experience I have ever had buying a car. Thanks to Nick and team! More

Honest Salesman We found a used Mercedes on-line. We have been watching on-line and have looked at numerous dealerships. When we saw the ad for this car we knew it We found a used Mercedes on-line. We have been watching on-line and have looked at numerous dealerships. When we saw the ad for this car we knew it was a good deal. I called and got Nick as the salesman. We drove to Cumming to look at the car. We liked it and sat to make the deal. Nick said the price on the internet was firm. We were trading an old Acura. The price he offered was fair. No "dealing" on either price. We asked for 2 things - the windshield was broken and the console would not open - and we asked for both to be fixed. Nick assured us this was fine. We signed the deal. This was on September 1st which was Labor Day so the service department was closed. We received a "we owe" paper. I noticed on the paper it was written that they would replace the windshield and "check" the console. I questioned this and Nick replied "I have you covered". Well when we took the car back to the service department they not only would not fix the console but they broke it in order to open it. After going back and forth and many phone calls, Nick has offered to pay for the broken part. All I can ask for. We are very pleased with the car and the deal. They also fixed the windshield. Nick did come through on his word in the end - again all we could ask for! More

Purchase process of 2014 Accord Sport BEWARE I purchased through this dealer because of 3 reasons. #1 the only Costco Honda Dealer in Atlanta. #2 Location is only 35 minutes away. #3 They had my I purchased through this dealer because of 3 reasons. #1 the only Costco Honda Dealer in Atlanta. #2 Location is only 35 minutes away. #3 They had my car in stock (2014 Accord Sport Manual) They gave me a purchase price on my trade in and haggled me down later in the process. Beware of this tactic. I should have walked out. The purchase price on the Accord was set by Costco, so I only have to say they honored it. They were pushy on Gap insurance and extended warranty. I had some issues after the purchase and have tried to contact them several times by email. The issues are minor, but the response from them EVERY time is automated. Never do I feel like my email was even read. This is verified because the response to my service questions have come back with "We have the car your looking for in stock! etcetera. Poor communication. I feel abandoned. More

Happy Buyer I purchased a used 2010 Accord from Lou Sobh Honda and could not be happier with the experience. Nick Scofield was very professional, low pressure, an I purchased a used 2010 Accord from Lou Sobh Honda and could not be happier with the experience. Nick Scofield was very professional, low pressure, and easy to work with. The sales process was quick and painless. I feel like I got a fair price and the car is like new. I would definitely recommend this dealership to anyone looking at a new or used Honda. More

Great atmopshere to purchase a vehicle. Nick was so professional and a great rep for the dealership. We purchased a used Ridgeline through our credit union buying service which made the purc Nick was so professional and a great rep for the dealership. We purchased a used Ridgeline through our credit union buying service which made the purchase so easy. Nick is the dealers contact for these purchase and treat us very well. Even took me on a tour of the facility and explained the service side! More

EXCEPTIONAL SERVICE DEPARTMENT Everyone I met was very professional and did not attempt to sell me services that I did not need and they performed their work for a fair price. The a Everyone I met was very professional and did not attempt to sell me services that I did not need and they performed their work for a fair price. The appear to be eager to set a standard of service excellence, while I enjoyed their honesty and integrity. I went in to have a fan repaired or replaced. They showed me the damage and offered several theories as to cause. They made the repair and not only did they clean the car, but they also cleaned the engine compartment. I am an adjuster in Georgia and know quality from bad. These people are the epitome of excellence. Randy Castro More

Great Experience! Nick and Jim were a great sales team as we decided on a new Civic. They were very knowledgeable, patient, and followed up after the sale. Bob took a l Nick and Jim were a great sales team as we decided on a new Civic. They were very knowledgeable, patient, and followed up after the sale. Bob took a lot of time to help us understand the pros and cons of leasing vs buying and he made the financial paperwork very easy and understandable.The entire experience was very professional. Have already recommended the dealership to others. Thanks again! More

Loving my new Honda Pilot Touring 4WD! Nick Scofield rocks! Last December we replaced my wife's 2002 Odyssey (240k miles, still being driven by my youngest) with a brand new Odyssey from Lou Sobh. Nick Scofiel Last December we replaced my wife's 2002 Odyssey (240k miles, still being driven by my youngest) with a brand new Odyssey from Lou Sobh. Nick Scofield was our salesman, and he was an absolute gem. Kudos to Nick for putting up with the longest test drive in history :-) The new Odyssey is amazing - we consistently get over 30mpg on the highway. Our service experience with Lou Sobh has been excellent Now it was my turn to replace my 2001 Acura 3.2TL (150k miles). This time I wanted more space, better handling in inclement conditions, and towing ability. Worked with Nick again and he set me up with a 2014 Pilot Touring Edition 4WD. This car gets it right in so many ways. It is comfortable, powerful, flexible and has all the doodads I was looking for. The deal Nick, Reza and Tom worked up was impressive. Completely low pressure. I can't say enough positive about the Lou Sobh Cumming dealership or about Nick Scofield in particular. More

I am now driving a great Honda! I bought a slightly used can and it was perfect! Just what I was looking for and at a great price. Nick was really nice, helpful and a fun person to w I bought a slightly used can and it was perfect! Just what I was looking for and at a great price. Nick was really nice, helpful and a fun person to work with! More