Back

Lou Fusz Ford

Chesterfield, MO

4.6
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
Contact Dealership

2 Caprice Drive

Chesterfield, MO

63005

Directions

By Type

Showing 2,254 reviews

August 12, 2022

They even beat their estimated time and got everything done right the first time. Love it. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoeflinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Lou Fusz Ford responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

August 09, 2022

This was my first time at this dealership. They helped me very quickly . The service was great! More

by bpounds702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Aug 12, 2022 -

Lou Fusz Ford responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

August 07, 2022

Excellent Service and friendly service techs. Never had an issue with this place. Will continue to use them for all my car service needs. More

by DAVIDA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Aug 08, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

August 07, 2022

first time at this location, and will absolutely will be back. super nice staff and service was done quick. More

by abierisa5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Aug 08, 2022 -

Lou Fusz Ford responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

August 07, 2022

Service advisor was excellent and knowledgeable. He gave me good advice as to what things were necessary. More

by Diebold54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Aug 08, 2022 -

Lou Fusz Ford responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible and we hope to see you in our store again!

August 06, 2022

I had a great experience at this dealership the atmosphere was very nice everyone was very friendly and professional. My salesman Greg Andert was a joy to work with he made my car buying experience More

by maefin57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Andert , Grant Woods
Aug 06, 2022 -

maefin57 responded

I had a great experience at this dealership the atmosphere was very nice everyone was very friendly and professional. My salesman Greg Andert was a joy to work with he made my car buying experience a joy and not a chore I'm going to send anyone I know who's in the market for a new or great used car to see him I'm fully confident he will take care of them as well as he took care of me. Again thanks I'm truly satisfied and happy with my vehicle selection 😊😊😊that's why he's received five stars

August 06, 2022

This dealership has had my car for almost 90 days now and continue to still not fix it. They have given back the car twice now and still has issues. Hopefully I can get a new motor and not have to deal with More

by MAX7GREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon
Aug 08, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to bring this to our attention. We will be passing your message along to management and we hope to resolve this issue. We hope to see you in our store again.

August 06, 2022

Outstanding service. Our business trucks were vandalized and we needed service quickly. Lou Fusz Ford came through. Shout out to Rick for keeping me in the loop and commu More

by tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Aug 08, 2022 -

Lou Fusz Ford responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

August 05, 2022

The service department and parts department are awesome and easy to work with. They always get me taken care of. Rick in service and Scott in parts are the best. More

by Ssggfritts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Lou Fusz Ford responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

August 05, 2022

Great people, great on time service, and the guys who schedule do a great job and on the servicing piece they do a great job. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and truck maintenance
Aug 08, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

...
59
...