Lou Fusz Ford

easy and painless service Great service and kept me update with the progress of my car. I will continue to bring all my cars here for service needs. Thank you Rick Great service and kept me update with the progress of my car. I will continue to bring all my cars here for service needs. Thank you Rick More

Two Cars In One Day Had both my cars oil changed and tires rotated. Great service and did it right the first time. Joe Jerome was very helpful and friendly. Great Job! Had both my cars oil changed and tires rotated. Great service and did it right the first time. Joe Jerome was very helpful and friendly. Great Job! More

Poor communication from dealer to customer or should I say no communication. I was the one that had to always make contact for vehicle update. say no communication. I was the one that had to always make contact for vehicle update. More

First Visit to Service Center As stated above, it was my first visit to the Service Center with my Fiesta. The agent greeted me warmly and efficiently. He explained how he would im As stated above, it was my first visit to the Service Center with my Fiesta. The agent greeted me warmly and efficiently. He explained how he would implement what I requested and on top of that he gave me discounts which I had presented at the interview. I really appreciated the experience, which was completed in a little more than an hour. Thanks for the opportunity!. More

Everything was handled well except time estimate for visit. Told 45 min and wound up being about 2 hours. Need to keep folks updated rather than them sending a text asking them to contact your servic visit. Told 45 min and wound up being about 2 hours. Need to keep folks updated rather than them sending a text asking them to contact your service rep at any time and not responding. Text came through at desk as I was checking out. More

They got me in and out in a timely manner . My car runs like new now thanks to Steve the technician. It was an overall great experience. like new now thanks to Steve the technician. It was an overall great experience. More

Rick greeted me and quickly registered my vehicle for service. He let me know of all recommended services that were due or upcoming. The service Department did a great job. service. He let me know of all recommended services that were due or upcoming. The service Department did a great job. More

Thanks. Great job guys, car services and returned back to me in no time. The facility was clean and everyone encountered was professional and courteous to me in no time. The facility was clean and everyone encountered was professional and courteous More

service was ok service has been good , wait times are good, wait area clean and comfortable, was shown history if care for this car which i like , free car wash was service has been good , wait times are good, wait area clean and comfortable, was shown history if care for this car which i like , free car wash was nice extra More

Great to work with Jerry. Told us what was needed, how it was going to be fixed and when!! Kept us up to date on when work was to be completed. was going to be fixed and when!! Kept us up to date on when work was to be completed. More