Lou Fusz Ford
Chesterfield, MO
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Joe Jerome was very helpful and professional. He assisted my husband and I decide what services we needed. From start to finish we had an enjoyable experience. assisted my husband and I decide what services we needed. From start to finish we had an enjoyable experience. More
30k Service for Both of Our Vehicles Brought both cars in for their 30k mile service. Service writer who arranged the appointments over the phone was courteous, cheerful, and efficient. Brought both cars in for their 30k mile service. Service writer who arranged the appointments over the phone was courteous, cheerful, and efficient. Service Advisor Brandon Piel logged my car in and advised about all recommended procedures for this mileage level. Ronald Matlock performed all the required service on my car. Service Advisor Jerry Gritt logged my wife's car in and advised her about all recommended procedures for this mileage level. Mike Bandera performed all the required service on Spouse's car. Brandon and Jerry were delightful to work with. Messrs. Matlock and Bandera returned our vehicles with not even a smudge (even under the hood). Excellent work by all. Thank you. More
I have used Lou Fusz Ford for 20 years and I will keep returning. Great customer service and mechanical service. Job well done everyone. Thanks. returning. Great customer service and mechanical service. Job well done everyone. Thanks. More
Excellent service! My car was in and out in under an hour. I only had a leaking tire but they were able to get me in without an appointment. hour. I only had a leaking tire but they were able to get me in without an appointment. More
Routine oil change Waiting area is always clean. Coffee always available. Scheduled service went well. Rick was helpful in keeping me informed and setting overturn trip Waiting area is always clean. Coffee always available. Scheduled service went well. Rick was helpful in keeping me informed and setting overturn trip for tailgate repair. More
Lou Fusz Service dept always does an excellent job! I feel confident leaving my vehicle in their hands. Great job as usual. Will return for sure. feel confident leaving my vehicle in their hands. Great job as usual. Will return for sure. More
Service department was very friendly And within a few minutes of me leaving my car Jerry had already text me the information to keep in touch while my car was being fixed. They kept me updated, and calle minutes of me leaving my car Jerry had already text me the information to keep in touch while my car was being fixed. They kept me updated, and called me with the service needed/ price to fix my car And then fixed in a timely manner. More
Easy to get an appointment. Fast and friendly service and the car was fixed on the first visit. Excellent Loaner car provided which made it convenient. the car was fixed on the first visit. Excellent Loaner car provided which made it convenient. More