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Lou Fusz Ford

Chesterfield, MO

4.6
2,233 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,233 reviews

March 18, 2020

Joe Jerome was very helpful and professional. He assisted my husband and I decide what services we needed. From start to finish we had an enjoyable experience. More

by LUCIDO6
Recommend Dealer
Yes
Employees Worked With
Joe Jerome, Brandon Piel
Apr 07, 2020 -

Lou Fusz Ford responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

March 18, 2020

30k Service for Both of Our Vehicles Brought both cars in for their 30k mile service. Service writer who arranged the appointments over the phone was courteous, cheerful, and efficient. More

by cna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Matlock, Brandon Piel, Jerry Gritt, Mike Bandera
Apr 07, 2020 -

Lou Fusz Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

March 18, 2020

I have used Lou Fusz Ford for 20 years and I will keep returning. Great customer service and mechanical service. Job well done everyone. Thanks. More

by jerrypaule
Recommend Dealer
Yes
Employees Worked With
Brian Noles, Eric Merz, Joe Jerome, Jonathan Runge
Apr 07, 2020 -

Lou Fusz Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

March 17, 2020

Lou Fusz is the best, trust them and would send friends there as well . My Fiat is my favorite car ever and it’s important to maintain it More

by Salterjohn888
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Apr 07, 2020 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

March 17, 2020

Excellent service! My car was in and out in under an hour. I only had a leaking tire but they were able to get me in without an appointment. More

by ren.young
Recommend Dealer
Yes
Employees Worked With
Brian Noles, Rick Dana, Joe Jerome, Brandon Piel, Jerry Gritt, Matt Brautigam, Mark Brickey, Daniel Obrecht
Apr 07, 2020 -

Lou Fusz Ford responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

March 16, 2020

Routine oil change Waiting area is always clean. Coffee always available. Scheduled service went well. Rick was helpful in keeping me informed and setting overturn trip More

by Pattyherath
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 07, 2020 -

Lou Fusz Ford responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

March 16, 2020

This is the first dealership I've ever used for all maintenance of a new vehicle. My 2013 focus st has only been serviced here More

by 5BUELTS
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 07, 2020 -

Lou Fusz Ford responded

We appreciate your business! Thank you so much for the high rating!

March 16, 2020

Lou Fusz Service dept always does an excellent job! I feel confident leaving my vehicle in their hands. Great job as usual. Will return for sure. More

by stcline
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 07, 2020 -

Lou Fusz Ford responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

March 16, 2020

Service department was very friendly And within a few minutes of me leaving my car Jerry had already text me the information to keep in touch while my car was being fixed. They kept me updated, and calle More

by Roena Arnold
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Apr 07, 2020 -

Lou Fusz Ford responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

March 12, 2020

Easy to get an appointment. Fast and friendly service and the car was fixed on the first visit. Excellent Loaner car provided which made it convenient. More

by joeylsmith72
Recommend Dealer
Yes
Employees Worked With
Brian Noles
Apr 07, 2020 -

Lou Fusz Ford responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

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