Lou Bachrodt Chevrolet Coconut Creek
Coconut Creek, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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To cut a very long story short, I came in with the intentions of buying a specific car. I consistently was harassed by different workers. I was told that no matter how the play with the prices, there intentions of buying a specific car. I consistently was harassed by different workers. I was told that no matter how the play with the prices, there will always be a $799 dealer fee (which I still do not understand). Eventually we came to terms on a very acceptable price, which was way beyond what I wanted to pay but I agreed to the terms because I really wanted the car. As soon as they realized I wanted the car, my life became xxxx. They harassed me more to buy the car, and to fill out a survey saying I was completely satisfied with everything. When I said I wasnt completely satisfied, I was asked to sign a contract saying I wouldnt send in the survey, because they dont want to receive a bad review. I agreed since I didnt have any serious problems. They told me to come in the next day to pick up the car. The next day I phoned to get the VIN number of the car to insure it and they told me that I should come in because they dont want to sell me the car anymore. They claim that they will not sell me the car at the price we asked for due to me not being satisfied (does that make sense? i'm really not sure). I explained that I was not very irritated, but will be happy so long as I receive the car for the price we agreed on. They refused to sell me the car and kept insisting I was not satisfied, putting words in my mouth. Now, I am extremely dissatisfied. Even if there prices seem low, you are better off going to a dealership where the sales people are genuinely friendly, there is place to sit, and most importantly, you will not be lied to. I have dealt with many car delaers and none have been as untruthful as this one. Believe the horror stories and speak with anyone who has been there, they are crooks. Oh, and if you don't believe any other reviews about how bad Lou Bachrodt is, just try to phone them and have them call you back. If they pick up a phone you are lucky, so imagine what friends who warned me about them deal with when they have a problem with there car. More
My son went to this dealer to purchase a new Traverse which the dealer didn't have. It seemed that many of the sales folks at this dealership were riding around with them and this dealer tried to sell my which the dealer didn't have. It seemed that many of the sales folks at this dealership were riding around with them and this dealer tried to sell my son a demo which he waited around to see for hours. He hadto come back a second time because the dealership couldn't find one after he was called by them and was told they had a traverse to show him and when he got there was told by sales person the owners daughter had it and he waited around four more hours because the sales person had to drive over to the owners daughter house,and when my son finally saw the vehicle it was very dirty inside from her children who she drove around in this vehicle. He finally became irate and left. He went to Toyota and purchased a Camry and a Venza. Renae the sales lady was very curteous and helpful. It wasn't her fault that the business was run like a zoo.My son waited around on nov15 Sunday for six hours,and the second time he went there waiting for this Traverse he was there for four hours. More