Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lorenzo Nissan Ft. Lauderdale

Fort Lauderdale, FL

Overview
Employees
Reviews
Vehicles
4.5
2,097 Reviews
Contact Dealership

1051 S Federal Hwy

Fort Lauderdale, FL

33316

Directions

By Type

Showing 2,097 reviews

July 31, 2024

Quickly, professional and kindly Waiting area cleaning and coffee station free I’m sure to recommend it More

by Paula Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for the positive feedback. We're glad you enjoyed our clean waiting area and coffee station at Lorenzo Nissan Fort Lauderdale. Hope you have a great day!

July 31, 2024

Geralds customer service was great but three hours for an oil change is ridiculous with an appt More

by ARRIA.JOHNSON311
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, We appreciate you taking the time to share your review and are pleased to know that you received great customer service working with our Service Team. However, we would like to speak with you about the subsequent wait time for your oil change to be completed. Please contact us at your convenience so we can discuss your feedback further. Thank you, Lorenzo Nissan Management Team

July 30, 2024

I found the best price and lowest mileage for my new 2023 Frontier nationwide. Emmanuel was an excellent salesperson. He was honest and attentive. I am very satisfied with the service provided. More

by Juansfernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Report | Print
Jul 30, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale is glad you appreciated our service and competitive pricing. Our team always aims to provide attentive care. Enjoy your new 2023 Frontier.

July 14, 2024

I always receive the BEST service here ! Terry and everyone else here is always so helpful ! You guys never disappoint! More

by cruzyore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for the positive review about our service at Lorenzo Nissan Fort Lauderdale. We appreciate you recognizing the effort of our team. Your feedback is valued and helps us maintain high standards.

July 03, 2024

Reliable. Good hours. Knowledgable. Prompt service. Well stocked. Well staffed. Prices competitive for vehicles. Location is convenient. More

by RITALENARDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 29, 2024

We were able to get a good deal with Lorenzo Nissan dealership on an Electric car. They was able to help us with a battery problem we had after a couple of day of getting our car. Thank you More

by Gigi_118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 28, 2024

The worst experience of my life, they have stolen my money and my time by selling me a car for 24,000 dollars that is completely broken. They all lie, starting with Gino the salesman and ending with Ne More

by MALENALLANIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theo Cameron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nestor Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We are sorry to hear that you've had a bad experience with us. Our goal is to provide the best service possible. After closer review of your transaction, it appears that the team had exhausted all options to provide the necessary help to address and fix the issues you had mentioned. We had multiple options available for you, we offered to replace the car for a newer car with less miles and comparable payment which was declined by you and decided to keep the car you bought. We provided a loaner car while we fixed the issue that was brought to us after the time of purchase and even though the condition at time of purchase didn't have the issue you brought us and was determined to be a damage to the axle after the fact we still agreed to fix it and we did. Also every car over 70,000 miles is sold AS IS with no dealer warranty, we still agreed to fix it because our clients come first. We gave you the option on extending the warranty on it at the time of the sale expressing that is an AS IS car and the importance of getting a Warranty but you had also declined. We apologized for any inconvenience this may have caused but we did do our best to make you happy and the team did go above and beyond to make sure you are pleased.

June 25, 2024

Since bringing my car always very courteous and efficient and knowledgeable of my cars needs. More

by NEJSHOWELL8230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 24, 2024

Thank you for your service. I love the car. My payment is more than I expected. More

by KATHERINE.L.POLLARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theo Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Verdelus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 21, 2024

Great service ! Service advisor was very helpful and helped me to understand the repairs needed More

by SAMUELHTORRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Del-Cid
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mikulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
...
31
32
33
...
210