1,146 Reviews of Lorenzo Buick GMC - Service Center
Very well organized, professional and delivered on a timely basis. Fast check- in, explained what service, entailed, offered shuttle service to work, phone me Ada soon as car was ready for pick up. timely basis. Fast check- in, explained what service, entailed, offered shuttle service to work, phone me Ada soon as car was ready for pick up. More
Excellent services and the person tookCare of me Benny Excellent services and the person took Care of me Benny help me with all Questions I asked him about maintenance Excellent person & time took my se Excellent services and the person took Care of me Benny help me with all Questions I asked him about maintenance Excellent person & time took my service On time Thanks More
Good service The service provided covered and solved all issues including a small previous issue from the previous service. Also, solved an old body noise that fin The service provided covered and solved all issues including a small previous issue from the previous service. Also, solved an old body noise that finally was corrected. More
Benny was awesome, professional, honest, and timely. He did a great job setting the proper expectations as well as answering all my questions. I would highly recommend him. did a great job setting the proper expectations as well as answering all my questions. I would highly recommend him. More
A+ Customer Service I brought the car in for a factory recall issue. I was greeted by Alex and serviced by him very promptly. Very cordial, professional and down to e I brought the car in for a factory recall issue. I was greeted by Alex and serviced by him very promptly. Very cordial, professional and down to earth. Called me as soon as the car was ready. For an industry that usually gets a bad rap this was definitely the total opposite thanks to Alex. More
Great Customer Service and staff values customers I would highly recommend service department at this facility. The entire service staff that I come in contact with is genuinely interested in customer I would highly recommend service department at this facility. The entire service staff that I come in contact with is genuinely interested in customer satisfaction. The culture at this dealership seems to emphasize 100 percent customer satisfaction. The facility is very clean and everyone is very professional. Kudos to Alex, my service advisor for addressing all of my concerns at every visit. I also had chance of meeting a new service rep. by the name of Reyes; Great addition to the team. Reyes greeted me when I drove in and was very professional and eager to assist even though my appointment was not with him. Thank you guys for always meeting or exceeding my expectations! More
great service I’ve been servicing my car there for 6 yrs now, and it has always been a great experience. My associate, Benny, is knowledgeable and provides good tim I’ve been servicing my car there for 6 yrs now, and it has always been a great experience. My associate, Benny, is knowledgeable and provides good timing and customer service More
Excellence at Lorenzo Buick GMC Excellent and professional service. They take care of everything and every detail about the service and you as a customer. Thank to Alex for the servi Excellent and professional service. They take care of everything and every detail about the service and you as a customer. Thank to Alex for the service. More
Great Alex was great. During a stressful time of the year he managed the process very well. Kudos to him and your organization. You should be glad to have h Alex was great. During a stressful time of the year he managed the process very well. Kudos to him and your organization. You should be glad to have him. More
Oil change Yo recomiendo este lugar, buen trato y el trabajo con calidad y rapidez, buen trato del service advisor, por eso considero que este es un lugar de con Yo recomiendo este lugar, buen trato y el trabajo con calidad y rapidez, buen trato del service advisor, por eso considero que este es un lugar de confianza y te tratan como familia More