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Lorenzo Buick GMC - Service Center

Miami, FL

4.1
1,142 Reviews

1,142 Reviews of Lorenzo Buick GMC - Service Center

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July 22, 2021

The service I received was great! The staff really stepped up a notch to ensure that I received the best experience from beginning to end. More

by FColesCarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ara Adan
July 20, 2021

Great job will recommend to my friends and family and I will use you dealerships again very happy with your service and like it a lot More

by jgjr1626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joan
July 16, 2021

Excelente trato y muy complacida encontré lo que buscaba cumplieron mis expectativas en cuanto al servicio prestado los recomiendo al 100% mi carro está en mis posibilidades al mejor precio More

by ELISA12RICARDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Excelente trabajo
July 12, 2021

Hola Michael García, la atención que recibí de tu parte fue muy satisfactoria, eres un buen trabajador esforzado porque los clientes salgamos contentos. 🤙🏻Gracias. More

by rheredia1222
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Garcia
July 09, 2021

I had a great experience the last time I took my car in to Lorenzo GMC. Mike my service agent was very professional, courteous and kept me in the loop at all times including went out of his way in getting More

by tito438
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Service Agent
Jul 09, 2021 -

tito438 responded

Thanks Mike for your Service

July 08, 2021

Over 3hours for a simple oil change,oil cleaner and new windshield wiper blades this is not the first time I gave you guys the benefit of the dought because of COVID-19 last year short staffing but no cust More

by MIKE PEREZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Name is in service paperwork
July 06, 2021

I had an oil change and they did worked fast and efficient with it. The service was good. I would reccommend this place to others. More

by NAVAGA03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Garcia
July 05, 2021

Driver door handle fell off in November, I took it in more than 3 times between November and April (always told they were ready). Each time, they sent me home with a broken handle, saying "we have to ord More

by New Chrysler owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
3 Different Service People; your staff kept quitting
July 05, 2021

El carro lleva un mes en el dealer con daños en el motor y no lo han solucionado , son una basura resolviendo los problemas de un carro de 90 mil dólares , voy a recomendar a mis amigos q no compren en Lore More

by sanchez.osmel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anónimo
July 01, 2021

Fast and communicative. I am happy with the customer service and the quality of the job. Also price is fair. Stay away from mobile and/or mechanic shops. More

by fricc005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
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