Lorenzo Buick GMC

I rarely get good service, so when I do, I always do whatever I can to show appreciation for it! I have purchased 6 new GM or GMC pick-up trucks or SUV's so I feel I am quite experienced with how someon whatever I can to show appreciation for it! I have purchased 6 new GM or GMC pick-up trucks or SUV's so I feel I am quite experienced with how someone should be treated at an auto dealership. I went today for service at Doral GMC (West Miami, Florida) and I was so happy to be greeted by someone who made me feel that they were sincerely willing to help! This was a pleasant surprise and it got better from there! The service advisor name was Tony Herrera. I am certain that his heart is in the right place. He was quick to show me that I did not need to purchase anything, even though I was prepared to do so, but he fixed my problem (passenger mirror) right on the spot. From there he called over another worker, Sergio, who was right from the same mold. He greeted me like I owned the dealership and went out of his way to help me with serveral other needs. Before I left, the Fixed Operations Director Carlos Rodriguez, approached me to be sure that I had been treated the way I had wished to be! I told him that I couldn't have been happy! I never felt pressured in any way to purchase anything and I left the dealership knowing that they all wanted to help me in any way that they could! The dealership is impeccable and the service is "supergood!" If you want to buy a car/truck/suv go there! You won't be disappointed! More

Tony y Benito del area de Service advisor me atendieron súper amable y muy atentos y resolvieron mi problema , los felicito por el trabajo que hacen en el dealer! súper amable y muy atentos y resolvieron mi problema , los felicito por el trabajo que hacen en el dealer! More

As soon as my family and I walked in the dealership we were greeted with professionalism and courtesy. Jesus treated us like if he knew us for a while. He had very good knowledge of the vehicle we purchas were greeted with professionalism and courtesy. Jesus treated us like if he knew us for a while. He had very good knowledge of the vehicle we purchased and work hard to give us exactly what we wanted. We did not finish the deal the first day but the next day he called to follow up and gave us the great news. He took us for a test drive and we loved the vehicle. I will definitely recommend not only the Enclave, but also the Doral Buick and Jesus Gonzalez to a friend or family. More

Benny Perera found the problem immediately and took care of it flawlessly. No other dealer was able to help me out until I cane here. I will be coming back to this dealership because of him. of it flawlessly. No other dealer was able to help me out until I cane here. I will be coming back to this dealership because of him. More

Jesus Gonzalez knows how to treat clients. His priority is providing excellent customer service. Car was handled properly and we got all our issues resolved. is providing excellent customer service. Car was handled properly and we got all our issues resolved. More

My experience with seller Joel Camacho was indeed excellent. Let me just say I had gone to another dealership looking for a GMC the day before and I didn't get the attention I expected but as soon as excellent. Let me just say I had gone to another dealership looking for a GMC the day before and I didn't get the attention I expected but as soon as I arrived at Doral Buick GMC, Mr. Camacho treated me in a special way by offering me the best price, the best quality and the best conditions, so I finally bought the car I wanted More

I was able to drop off vehicle early in the morning, Benito was already there, received my car and went on my way. took care of the vehicle needs, everything works great. Benito always is very helpful a Benito was already there, received my car and went on my way. took care of the vehicle needs, everything works great. Benito always is very helpful and quick. More

Wonderful experience during my car buying process! Yoel dominguez was very friendly and explained the process in detail....i would recommend yoel and the dealer Thank you for your help! dominguez was very friendly and explained the process in detail....i would recommend yoel and the dealer Thank you for your help! More

Rate es mi segundo carro con yoel dominguez en doral buick y me siento muy contento con su profecionalismo que siempre lo a caractetizado, gracias yoel. Tu amigo ivan Marquez buick y me siento muy contento con su profecionalismo que siempre lo a caractetizado, gracias yoel. Tu amigo ivan Marquez More

From the moment I and my husband stepped into Doral Buick, our experience was great. We were warmly received by Mr. Pinky Person at the door and he asked us to list our requirements which he noted car Buick, our experience was great. We were warmly received by Mr. Pinky Person at the door and he asked us to list our requirements which he noted carefully. He checked his computer and showed us a used car in the lot. He took us for a test drive and patiently answered our questions regarding the features available in that car. My husband also drove the car but we wanted a car with cruise control. Mr. Person never lost his patience. He consulted with his manager and showed us another car. He allowed us to take a test drive with this car. and explained the features in this car. We commend his professionalism and his tactful and knowlegeable responses. In fact Mr. Person made the experience of buying a used car a very pleasant one because we were always told by our friends about the sales pitch at dealers that can cloud our decision making. But Mr. Person placed greater emphasis on customer satisfaction which is a rare trait among sales people. We are happy with our purchase and Mr. Person has been mainly responsible for this. We thank the dealership for employing such individuals Ofcourse the manager was very supportive of his sales person and I found a team spirit in Doral Buick. More