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Lorenzo Buick GMC

Miami, FL

4.3
2,594 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 2,594 reviews

September 24, 2013

I called the dealer early in the morning to see if the battery was covered under the factory warranty and Benny told me for sure it is come on down and we will getting you going, he even advice to use the More

by EddieCarretero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Sep 30, 2013 -

Lorenzo Buick GMC responded

Thank you for your review, we greatly appreciate your business and are happy to hear that your service visit with us was overall excellent. Thanks again, we hope to hear from you soon!

September 23, 2013

Estamos muy complacidos con la nueva compra del buick, un excelente carro, tambien con la atencion brindada por el senor Antonio Corcho, el cual nos brindo amplia informacion y ayuda , altamente profesional More

by yanet68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Corcho Orozco
Sep 30, 2013 -

Lorenzo Buick GMC responded

Gracias por su encuesta, y le agradesemos sus comentarios positivos sobre su experience con nosotros! Nos vemos pronto!

September 20, 2013

I am very happy with treatment to my person and the quality of the job performed to my car at this dealer. The Service Advisor Benny Perera is a example to follow of costumer satisfaction. More

by guanabo3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Sep 30, 2013 -

Lorenzo Buick GMC responded

Thank you so much for your review, and thank you for giving us the honor to serve you! We greatly appreciate your business!

September 20, 2013

EXCELENTE VENDEDOR. BRINDA TODA LA INFORMACION. MUY AMABLE Y CORTES. ME EXPLICO DETALLADAMENTE TODO LO NECESARIO PARA QUE MI VEHICULO FUNCIONE ADECUADAMENTE. NO ME HIZO PERDER TIEMPO Y POR ESO TOME LA More

by aleon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Corcho Orozco
Sep 30, 2013 -

Lorenzo Buick GMC responded

Gracias por su encuesta, nuestra mision es que toda nuestra clientela quede completamente satisfecha. Estamos aqui para asistirla siempre, ya sea ensu proxima compra o para el servicio de su nuevo vehiculo. Gracias nuevamente.

September 20, 2013

Excellent job and excellent service from the Doral Buick GMC especially from Benny Perera, always with his amiability and his unconditional helpfulness. Every problem that you would have Benny solve it. More

by crodriguez44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Sep 30, 2013 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with us. We are glad you had a great experience and that the service experience went well! We look forward to our relationship with you, so keep in touch!

September 19, 2013

Once again, I had the pleasure of having my car serviced by Bennie. I originally leased my car from Doral Buick because I liked the way that Bennie treated my sister in law while servicing her Saturn. I w More

by aplace1255
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Sep 30, 2013 -

Lorenzo Buick GMC responded

Thank you so much for your review, and thank you for giving us the honor to serve you! We greatly appreciate your business!

September 17, 2013

I had scheduled a service appointment for today at 9:30am with Benny over the phone. I had 3 different issues with my vehicle all under warranty that needed to be taken care of. After arriving for my appoint More

by silviagilbert
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Benny
Sep 18, 2013 -

Lorenzo Buick GMC responded

Thank you so much for your review. We are very sorry to hear about your experience here at Doral Buick GMC. We work very hard to give our customers the best service experience we can, and we are always very disappointed when we do not succeed. We will have the service manager contact you about this issue to make sure that it gets resolved. If you have any other suggestions for us, we will be more than glad to hear them; we are always looking for ways to grow and our customers' opinions are always considered. Again, we will have someone conact you about this issue. Thank you so much for your imput.

September 17, 2013

LA PASADA SEMANA TUBE LA EXPERIENCIA DE COMPRAR UN NEW CAR EN DORAL BUICK GMC FUY ATENDIDO X ANTONIO CORCHO Y FERNANDO PAGAN ,EL TRATO FUE FEU EXCELENTE X PARTE DE LOS 2 CREO K FUE UNA BUENA EXPERIENCIA Y More

by nestorsanroman225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Corcho Orozco
Sep 30, 2013 -

Lorenzo Buick GMC responded

Nestor San Roman, Le queremos dar las gracias de parte del equipo del Doral Buick GMC por su reciente compra, ademas agradecerle por su comentario positivo sobre su experiencia con nosotros!

September 15, 2013

I was treated in pretty good way but at the same time I was treated in pretty good way but at the same time they were very very professional, and the employee that worked with me treated me very good and More

by nelia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maikel Gonzalez
Sep 16, 2013 -

Lorenzo Buick GMC responded

Thank you for your review and congratulations on your new vehicle! We are glad that you enjoyed our service and that everything went smooth with your purchase! Please, come back soon, we look forward to our relationship with you!

September 14, 2013

I'm very pleased by the service provided to me and my I'm very pleased by the service provided to me and my family. the buying process was an ease and I'm very happy with my new car.He helped me pick th More

by mabelpineiro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
maikel gonzalez
Sep 15, 2013 -

Lorenzo Buick GMC responded

Thank you so much for your review, and congratulations for your new vehicle! We are glad to know that you were able to find the perfect vehicle for your needs, and that the buying process went smooth. We hope to see you again, soon!

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