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Lorenzo Buick GMC
Miami, FL
2,592 Reviews
~New & GM Certified Used Cars!
~Special Finance Department for troubled credit.
~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles!
~Free pick up and drop off from the airport!
~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.!
~Service department open on Saturdays!
~Test drive a car in the comfort of your own neighborhood...we will bring the car to you!
~No hassle price quotes!
~Free Carfax provided on every used car!
Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 AM
Sunday Closed
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Showing 2,592 reviews
Verified Customer
April 08, 2024
Service department are the worst in miami. Had to take my truck over 4 times so they could figured out that the 3rd brake camara is not working. The first time I gave them the diagnostic myse Had to take my truck over 4 times so they could figured out that the 3rd brake camara is not working. The first time I gave them the diagnostic myself and they still not get it. I don’t think the tech is certified in GMC. They need to figure out their staff before servicing the customers with its unprofessional employees. Bianco Cruz is the Asst. service manager More
by MGTECHAIR
Employees Worked With
Bianco cruz
April 08, 2024
Excelente atencion, entendieron el tipo de negociación que queríamos hacer y actuaron en concordancia a eso. Estamos bien satisfechos. que queríamos hacer y actuaron en concordancia a eso. Estamos bien satisfechos. More
by ZAIBETHCASTRO
Employees Worked With
Alejandro Gaubeca (Sales) and Jesus Alfonzo (Financial)
April 08, 2024
While on vacation with our 5th wheel camper my 2007 GMC 2500 went into limp mode. Lorenzo was great to get me in quickly. But then after 2 or 3 hours told me they could not diagnose my diesel engine that 2500 went into limp mode. Lorenzo was great to get me in quickly. But then after 2 or 3 hours told me they could not diagnose my diesel engine that day and to bring it back early the next day. When I did bring it back they said they were missing one tool but could still do the diagnosis. After another 3 hours I was told that they would not be able to diagnose my engine problem. I will also say that one of the service people there (not my actual service adviser who was very nice) tried to tell me I needed a major tune up for 100,000 miles and that the glow plugs affect how the engine runs. The manual lists no major tune up for 100,000 miles and the glow plugs help starting in cold weather. I ended up going to a local diesel shop who diagnosed my problem in less than a half hour. More
by J23.POIRIER
Employees Worked With
I don't remember
April 05, 2024
Me buscaron un buen deal. En este dealer la gente es muy colaboradora y no descansa hasta resolver el problema que uno tenga. En este dealer la gente es muy colaboradora y no descansa hasta resolver el problema que uno tenga. More
by tanyamusic
Employees Worked With
Milka Alvarez , Yosmel Tundidor.
