Lorenzo Buick GMC

VERY GOOD SERVICE I have been coming to this dealer for over 15 years, have bought all my Buicks here and Benny Perera has given me a great service, explained everyt I have been coming to this dealer for over 15 years, have bought all my Buicks here and Benny Perera has given me a great service, explained everything and have the car ready when promise Because of this great service I keep coming back and recommended this dealer to several of my friends. Isolina Santiago More

Service oil chanhe I recommended this person because is the best benny's perera,is very friendly ,I have 3 car and my service a make was him,is very nice guy I recommended this person because is the best benny's perera,is very friendly ,I have 3 car and my service a make was him,is very nice guy More

Buen servicio Siempre que vengo al concesionario la atención es maravillosa. Gracias a mi vendedor Antonio Corcho por la ayuda. Lo recomiendo por su profesionalidad Siempre que vengo al concesionario la atención es maravillosa. Gracias a mi vendedor Antonio Corcho por la ayuda. Lo recomiendo por su profesionalidad y excelente servicio More

Scam dealer / bait and switch Buyer beware bait and switch dealership. Had a price on internet and tried to scam me for thousands of dollars more and would not honor their advertis Buyer beware bait and switch dealership. Had a price on internet and tried to scam me for thousands of dollars more and would not honor their advertised price. Real bad dealership very dishonest. More

horrible y decepcionante. finales de julio estuve en el dealer.Mi experiencia fue casi humillante y hace sentir a las personas super mal..estuve tratando de realizar la compra finales de julio estuve en el dealer.Mi experiencia fue casi humillante y hace sentir a las personas super mal..estuve tratando de realizar la compra de un GMC y no fue para nada agradable..no respetan al cliente..por vender son capaces de engañar descaradamente.....me destruyeron mi credito paseandolo por todos los bancos que se les dio la gana a pesar de solo haber autorizado una sola transacion...esto con impunidad absoluta..me tuvieron mas de cuatro horas de espera para aparecerse con una propuesta casi indecorosa...el gerente y el financiero de lo peor engañando..lo unico que estuvo aceptable fue el vendedor..muchacho joven y con poca experiencia que no se que pase con l entre estos tiburones...TENGAN CUIDADO DE ESTA GENTE NO SON PARA NADA CONFIABLES...no se los aconsejo. More

Horrible They Lie n deceive don't trust them . I went twice to see the new sierra they advertised as. New vehicle with 11 miles stock # JZ251545 . first it was They Lie n deceive don't trust them . I went twice to see the new sierra they advertised as. New vehicle with 11 miles stock # JZ251545 . first it wasn't available then it was in service after that is was a loaner vehicle with 2.000 miles . What s waste of time and energy . terrible !!! More

Poor Sales- potential sales experience Viewed an auto on the internet. Sent an email requesting someone contact me as I had some questions. I was contacted by Rafael. He never attempted Viewed an auto on the internet. Sent an email requesting someone contact me as I had some questions. I was contacted by Rafael. He never attempted to discuss the auto in question to identify the features, benefits and value of the auto. He just kept saying that's our internet price and to come in. Nothing else. I was finally able to ask it the auto was GM certified - he said no and went back to that's our price and I had to come in to the dealership. I then explained I lived out of town and we would need to reach an agreement on the auto before I would travel the 5 hrs to complete the purchase. He went right back to his script. Believe there may be a lack of knowledge and professionalism by the sales staff on how to work with internet buyers - poor, very poor experience. More

Excellent service. I've known Benny for over 20 years. He has taken great care of my car. He's always courteous, polite, and always does exactly what he says he will do. I've known Benny for over 20 years. He has taken great care of my car. He's always courteous, polite, and always does exactly what he says he will do. Even though there is another dealer closer to my home I go out of my way to take my car to Benny. I always trust him when he tells me what's wrong with my vehicle. More

Worst experience with a car dealership ever! Stay away!!! I was promised a 60 minute in and out and was there for over 4 hours! Nothing but headaches!! Still finding issues with the purchased car. I was promised a 60 minute in and out and was there for over 4 hours! Nothing but headaches!! Still finding issues with the purchased car. More

Worst Customer Service Please do not buy a car at this dealership as they do not honor the warranty on their cars. When you try to make an appointment for service on someth Please do not buy a car at this dealership as they do not honor the warranty on their cars. When you try to make an appointment for service on something that is warranty covered thru a recall, they stall to give you an appointment by lying and telling they can’t take your car for 2-3 weeks because they are “swamped” with recalls and repairs. Speaks volumes about Buick’s workmanship quality. They are a joke. Benny Pereda who works in the service department is a liar and only out to make a dollar, and if he thinks he won’t be selling you a repair service, he won’t even receive your car. Stay away from this place. More