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Longo Toyota - Service Center

El Monte, CA

4.7
1,076 Reviews

1,076 Reviews of Longo Toyota - Service Center

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July 26, 2023

Alex explained the recommended attention for my vehicle , he accepted my decline and was not pushy to get the work done . Which I appreciate . More

by dawners151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept

July 25, 2023

It's the first car dealership that gave me a chance to get a better car that i really liked. Great Customer Service! Always recommend to my friends and families! And if planning to get a car from this pla More

by marialedesma3448Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Tovar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Longo Toyota responded

Thank you for taking time out of you day to share with others about your sales experience @ Longo Toyota. We're happy you were able to get into a vehicle you're going to enjoy for many years to come.

July 21, 2023

Great service, helpful employees and pleasant customer facilities. Long-time customer, wouldn't go anywhere else More

by arcadian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Longo Toyota responded

We're honored to serve you for so many years - Team Longo Toyota

July 20, 2023

Environment friendly. Very accommodating. Smiley people and attentive. They will keep you updated on what’s going on with your vehicle More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Longo Toyota responded

Thank you for entrusting Longo Toyota Svc Dept with your auto care needs

July 16, 2023

They are very dedicated their job. I bought my car from them and do the maintenance with them for years. More

by Hannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Longo Toyota responded

Thank you for entrusting Longo Toyota with your servicing needs

July 14, 2023

Friendly & knowledgeable advisor, thank you Alex Ayala! Just pricing a little high even with discount. More

by Valmoite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Longo Toyota responded

Thank you for stopping by Longo Toyota Svc Dept and happy Alex was able to take wonderful care of you. As far as pricing, Longo price checks other Toyota dealership within our primary marketing area every year and we're very competitive when it come to cost for service maint and repairs.

July 11, 2023

I had my 2022 Camry serviced. The check in for service was fast & easy. I Ave been going to Longo since 1991 for all my car purchases as well as service. I drive 28 miles to get m More

by razo_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU Razo5 for your 32 years of loyalty to Longo Toyota - We're smiling from ear-to-ear

July 10, 2023

Our service was fantastic! Prompt, thorough and efficient! Our service rep Bruce H. always takes care of us. He and his team can be trusted to perform excellent service on our More

by Hybrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept and delighted knowing Bruce and the Svc team took wonderful care of you. We know you pass many dealers on the way into Longo from Burbank and we're honored to have been selected by you to handle your auto care needs. Have a wonderful week and THANK YOU for coming to Longo

Jul 10, 2023 -

Hybrid responded

Thank you! See you all again soon!

July 08, 2023

I had the pleasure of working with Edward Duran for most of my services. He is so amazing and very thorough with everything he does. I will be recommending him to everyone because he makes it simple and eas More

by Dee Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Jul 10, 2023 -

Longo Toyota responded

Thank you Dee for the shout out on DealerRater and happy knowing Edward and the Svc team took wonderful care of you and your auto care needs. Make it a great day and hurry back - Team Longo Toyota

July 08, 2023

Longo always seems to take care of all my Toyota needs, and I didn't even by our car at this dealer. More

by badcoach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Itsselle Almader
Jul 10, 2023 -

Longo Toyota responded

We're always here to take good care of you @ Longo Toyota and it doesn't matter to us if you didn't buy your vehicle with us, we're just honored you're allowing us to take care of your investment (car).

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