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Long-Lewis Ford Lincoln of Muscle Shoals
Muscle Shoals, AL
474 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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474 Reviews of Long-Lewis Ford Lincoln of Muscle Shoals
November 06, 2017
2017 Outlander is now Mine. A total loss caused by a drunk hit and run in my parking lot at the Tombigbee Apartments in Florence. Devastated. 67 years old and my first wreck. Tha A total loss caused by a drunk hit and run in my parking lot at the Tombigbee Apartments in Florence. Devastated. 67 years old and my first wreck. Thank you Derrick Green, sales and the Rental Dept and State Farm for taking good care of me. I now have a 2017 Outlander. You in the maroon vehicle that totalled my car - you owe me the deductible and my downpayment. We have your vin #. Might as well step up and do the right thing. More
by Karen Rose
Employees Worked With
Derek Green, sales and the rental dept., Don Ouellette
November 06, 2017
2017 Ford Explorer XLT I would recommend this dealership!! I have been looking and couldn't decide. Christina and Woodie where so patient and very knowledgeable. There was n I would recommend this dealership!! I have been looking and couldn't decide. Christina and Woodie where so patient and very knowledgeable. There was no pressure and received the best deal on my new Ford Explorer. Thanks Tammie More
by Twilliams
Employees Worked With
Christina Croteau and Woodie Belk
November 06, 2017
Peace Of Mind I was told by another service dealer that I needed brakes immediately, so I drove to Quick Lane to get their opinion. After Kevin and Chris had my bra I was told by another service dealer that I needed brakes immediately, so I drove to Quick Lane to get their opinion. After Kevin and Chris had my brakes looked at they told me that the brakes were wearing and that they would look at them again during my next oil change. Kevin and Chris are friendly and they know what they are doing, this is why I let them service my vehicles. More
by bamafan
Employees Worked With
Kevin and Chris
November 06, 2017
Excellent service My salesman was very helpful and thorough in explaining everything to me. He was great. After I bought the suv he went over the whole unit. My salesman was very helpful and thorough in explaining everything to me. He was great. After I bought the suv he went over the whole unit. More
by Javc
Employees Worked With
Tex
November 04, 2017
Best car buying experience ever. This has been the best car buying experience we have ever had. I will be back. Sales person (Tina) was great!! Very knowledgeable and friendly. And I This has been the best car buying experience we have ever had. I will be back. Sales person (Tina) was great!! Very knowledgeable and friendly. And I love my new to me car. More
by tsparks
Employees Worked With
Tina , Don Ouellette
November 02, 2017
A Very Pleasant Experience The staff at Long Lewis is always courteous and professional. Neil went the extra mile to help us find the exact car we were looking for. When we made The staff at Long Lewis is always courteous and professional. Neil went the extra mile to help us find the exact car we were looking for. When we made the decision to buy the closing process went smoothly with no delays. When shopping to purchase a vehicle I highly recommend Long-Lewis of the Shoals. More
by Charlie
Employees Worked With
Neil Bergman
November 01, 2017
Oil change and tire rotation Even though I didn't have an appointment, and time was 1:20 on Saturday, Ms. Goolsby worked me in and took care of everything. Even though I didn't have an appointment, and time was 1:20 on Saturday, Ms. Goolsby worked me in and took care of everything. More
by dwyarber
Employees Worked With
Sharon Goolsby
October 30, 2017
Stress free Tracy Jackson went above and beyond to help us!! She’s is awesome and she’s the only person we’ll deal with in the future. Tracy Jackson went above and beyond to help us!! She’s is awesome and she’s the only person we’ll deal with in the future. More
by madalan2015
Employees Worked With
Tracy Jackson!!! She’s the best! , Don Ouellette
October 26, 2017
Great Purchasing Experience The sales staff at Long Lewis Ford in Muscle Shoals are professional and courteous. Our email was answered immediately with a phone call and then fol The sales staff at Long Lewis Ford in Muscle Shoals are professional and courteous. Our email was answered immediately with a phone call and then followed with an email confirming our appointment to view the Explores about which we had inquired. Monday morning when we arrived our sales staff had the vehicles ready for our test drives. I was very satisfied with the efficiency of the total process of purchasing our new 2017 Explorer. Everyone involved made it an enjoyable experience. More
by Somerville2017
Employees Worked With
Jessica Taylor, Don Ouellette
October 26, 2017
Well pleased! Vic Osborne and his wife Joanne were excellent, friendly, and courteous. They worked with us to meet our expectations. The rest of the staff was cour Vic Osborne and his wife Joanne were excellent, friendly, and courteous. They worked with us to meet our expectations. The rest of the staff was courteous and friendly as well. We would highly recommend Long-Lewis to anyone needing a car. More
by Acandjan
Employees Worked With
Joanne Osborne, Vick Osborne
