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Long Cadillac

Southborough, MA

4.8
417 Reviews

218 Turnpike Rd. (Rt. 9)

Southborough, MA

01772

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417 Reviews of Long Cadillac

April 11, 2025

The facility was comfortable and the staff friendly and very helpful. They were responsive to questions. More

by duane11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Mazurek, Bruno Medina
April 06, 2025

I was treated great with respect. Ron explained things to me in plain English did not rush me at all More

by mftibbert0
Recommend Dealer
Yes
Employees Worked With
Ron Mazurek
April 04, 2025

Very professional and friendly team. Service like always the best. Thank you so much guys. More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker, Jody Smith
April 03, 2025

I always get great service when I bring my vehicle in for service. Team is always friendly and explain everything in as much detail as I want. Highly recommend! More

by mfreeman99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
April 01, 2025

Jody Smith, Service Advisor has been working with me to isolate a problem with my radio intermittently rebooting. The problem is not corrected yet and will likely need to be escalated to Cadillac Engineeri More

by PMROSBOROUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Smith
March 31, 2025

They kept me informed about the timing of the service theoufhr the tile I was there. More

by thinkgreen87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Smith
March 28, 2025

Long Cadillac went above and beyond to get me back behind the wheel of my Caddy ATS with necessary repairs and help to acknowledge my confidence in my dealer with excellence in service. Thank you Long Cadill More

by JNANNERY
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox, Brian Wilcox
March 28, 2025

Of course! Here’s a revised version of your review: ⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience working with Bruno at Long Cadillac when purchasing my car at More

by Cathye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Dudyak, Bruno Medina
March 24, 2025

Service is done timely and accurate. Love that you wash the car. The waiting area is always clean. More

by MKUTZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
March 23, 2025

As always helpful and accommodating. Great service. I highly recommend Long for all services. Wonderful experience. More

by DARWAB
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox, Brian Wilcox
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