Back

Lombard Ford - Service Center

Barkhamsted, CT

4.6
450 Reviews

450 Reviews of Lombard Ford - Service Center

Sort by
March 02, 2023

I came in without an appointment and I thought battery issues. Turned out the cables were fine. I asked while I'm here do you have time to do an oil change. In and out in an hour!!! I didn't get the youn More

by valerie159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
Mar 03, 2023 -

Lombard Ford responded

Good day Valerie. Thank you so much for taking time out of your day to let us know about your experience. So glad we could get you in and out of here in a timely manner. John was happy he was able to assist you. Perhaps we'll see you again in the future. Your friends at Lombard Ford

February 27, 2023

They were great with my recent repair/service, one time and under the budget on the quote. More

by EMORRISON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Lombard Ford responded

On time and under the budget on the quote. Nothing better than that! Glad we could be of assistance. Look forward to seeing you again. Your friends at Lombard Ford

February 22, 2023

Brought my truck in for service and they did a great job, delivered as promised. Will return for next service visit. More

by T Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
Feb 23, 2023 -

Lombard Ford responded

We would be happy to see you again sir. Sounds like we did well this time and we'll certainly attempt to duplicate that experience every time you visit. Thank you for your patronage. Your friends at Lombard Ford

February 20, 2023

Kyle was great! Kept us informed along the way and was very polite. Estimate for the work was also accurate. More

by FJFAL1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Lombard Ford responded

That's our Kyle! He does a great job of taking care of our customers. Proud to have him on board. Thank you for your patronage. See you next time... Your friends at Lombard Ford

February 14, 2023

The employees of Lombard Ford take the time to address the needs of their clients. They are professional, courteous and friendly. They listen to what you actually have to tell them about your vehicle. A r More

by Cher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Lombard Ford responded

We here at Lombard are humbled by your gracious review. Thank you so much. We truly appreciate your business and your friendship. Take care. Your friends at Lombard Ford

February 13, 2023

Kyle did an exceptional job communicating when my vehicle would be completed and what it needed. More

by msherm79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Lombard Ford responded

Fabulous! Kyle is an exceptional person as well as Service Advisor. We thank you for taking the time to let us know your experience with him. Your friends at Lombard Ford

February 12, 2023

Treated me well. Had car ready as promised, found An other issue and corrected it for me. Quite pleased with the service Department. More

by williamgreenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
Feb 13, 2023 -

Lombard Ford responded

Good day William. Always nice to hear that you were pleased with our Service Department's performance. Thank you for your patronage sir. Your friends at Lombard Ford

February 06, 2023

They performed the first service on my 2021 Lincoln Corsair and installed an update as well. Very professional and communicative Will go back for further services. More

by CClukey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cersoli
Feb 06, 2023 -

Lombard Ford responded

We'll be glad to see you again in the future. Thank you for sharing your experience. Stay safe. Your friends at Lombard Ford

January 30, 2023

Excellent service experience, issue with my truck was rectified within an hour. Very pleased with the service received. Thank you very much ! More

by ryan_murach
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cersoli
Jan 31, 2023 -

Lombard Ford responded

You are welcome Ryan. We'll be glad to rectify any issues, any time. Thank you for your business sir. Your friends at Lombard Ford

January 30, 2023

Every employee that I had contact with was very pleasant. I was given a service appointment quickly and the work was performed timely. I was in and out within the time frame that they had predicted. I pla More

by KIME58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
Jan 31, 2023 -

Lombard Ford responded

Always happy to hear when customers are satisfied. If your family or friends are in need of any of our services, please let them know we'll treat them as well as we do you. Be safe. Your friends at Lombard Ford

...
11
...