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Lombard Ford
Barkhamsted, CT
1,139 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,139 reviews
August 24, 2018
Nice Experience I've worked with Emma several times in the past. Always a good experience. I've worked with Emma several times in the past. Always a good experience. I've worked with Emma several times in the past. Always a good experience. I've worked with Emma several times in the past. Always a good experience. More
by jlrlee
Employees Worked With
August 22, 2018
BEST OF THE BEST!!! We have been buying from Lombard Ford for over 25 years. We now send my daughter and son-in-law there as well! We like them because we trust them to g We have been buying from Lombard Ford for over 25 years. We now send my daughter and son-in-law there as well! We like them because we trust them to get a great price and to take care of us after the sale! Mark Jones is the best salesman offering us his honesty and extensive knowledge. Never feel pressured or stressed! We always use there service dept. and they are excellent as well! We have never had any problems and go out of their way to take care of us. So from sales to service you can't go wrong so why go anywhere else!! Thank you Lombard!!! More
by Nunzio123
Employees Worked With
Mark Jones
August 21, 2018
mustang The internet help a lot with the purchase of the car. I would not of seen it otherwise Thanks Barbara for keeping in touch with me about the car. I The internet help a lot with the purchase of the car. I would not of seen it otherwise Thanks Barbara for keeping in touch with me about the car. I would not of purchased it if you did not. The mustang looked great when we picked it up what a shine Thanks again More
by cindy
August 18, 2018
Best experience! I have purchased many vehicles and this was by far the most pleasant and stress free. I am happy to support a business that treats customers like they I have purchased many vehicles and this was by far the most pleasant and stress free. I am happy to support a business that treats customers like they treat their best friend. Kudos!! More
by Mike Geer
Employees Worked With
Rob Lombard, Mark Jones
August 16, 2018
Great teamwork! All three folks of the Lombard team I worked with were knowledgeable and went out of their way to answer all of my questions on the sale of my used ve All three folks of the Lombard team I worked with were knowledgeable and went out of their way to answer all of my questions on the sale of my used vehicle. They worked cohesively together and explained every bit of the process. More
by Tyler
August 15, 2018
After sale support A great experience with Lombard. Had an issue with millage on my ESP plan. Lombard was quick to get the discrepancy resolved and communicated in a ver A great experience with Lombard. Had an issue with millage on my ESP plan. Lombard was quick to get the discrepancy resolved and communicated in a very timely manner. Great people and great customer service. More
by ABfour
August 09, 2018
The best Emma is the best. She walk me through it and now I feel very comfortable with my ESP. If I buy another Ford I'll go to Emma for the same plan Emma is the best. She walk me through it and now I feel very comfortable with my ESP. If I buy another Ford I'll go to Emma for the same plan More
by Ford
Employees Worked With
August 08, 2018
Great To Work With The service was awesome. My wife, twin daughters, and I love the Expedition. It arrived in immaculate condition, with no surprises. I cannot recomm The service was awesome. My wife, twin daughters, and I love the Expedition. It arrived in immaculate condition, with no surprises. I cannot recommend Barbara or Lombard Ford highly enough! Sincerely, Justin Henderson More
by Justin312
Employees Worked With
August 05, 2018
Painless experience Dan was great. The guys at Lombard worked with me to make everything work. Thank you guys. They were very attentive they even overnighted me my EZPass Dan was great. The guys at Lombard worked with me to make everything work. Thank you guys. They were very attentive they even overnighted me my EZPass because I forgot it my trade in. More
by rleary250
Employees Worked With
Daniel LoRusso
August 03, 2018
Very Happy We bought our ESP form Emma she answered all of our questions with no hesitation. And made us feel at confident with our purchase. Thanks again We bought our ESP form Emma she answered all of our questions with no hesitation. And made us feel at confident with our purchase. Thanks again More
by kelly77
