Lokey Volkswagen - Service Center

Horrible. This dealership never has any clue what is going on and I have never been happy with my car and all the issues. I’ve had it for a year and it has been reported multiple times going on and I have never been happy with my car and all the issues. I’ve had it for a year and it has been reported multiple times More

Eric in the service department is nothing short of a professional by providing strong customer service clear communication and a great attitude! I highly recommend him to friends and family! professional by providing strong customer service clear communication and a great attitude! I highly recommend him to friends and family! More

Excellent service! Solved some tough technical problems. Appreciate the follow thru to totally solve the problems. It is the commitment to excellence that is obvious. Many thanks! I am a totally Lokey VW Appreciate the follow thru to totally solve the problems. It is the commitment to excellence that is obvious. Many thanks! I am a totally Lokey VW fan! More

Always get greeted right away, what I request to be checked gets checked and the problem always gets solved. They have great turn around time and keep you informed of every step/decisions made for your checked gets checked and the problem always gets solved. They have great turn around time and keep you informed of every step/decisions made for your vehicle. More

Excellent service. Economical. Great communication and I appreciate the fitting me into their schedule. Eric was Extremely helpful and looked out for us. Thank you. appreciate the fitting me into their schedule. Eric was Extremely helpful and looked out for us. Thank you. More

I’ve been dealing with lokey Volkswagen service department for over five years and I’ve had nothing but a great experience, they’ve always treated me with respect had a fair price and top quality o department for over five years and I’ve had nothing but a great experience, they’ve always treated me with respect had a fair price and top quality of work. More

Really great service to get my car fixed. I was able to get it done in one day and I am really happy with the customer service, and updates provided as I waited. I drive from Tampa to come here for service get it done in one day and I am really happy with the customer service, and updates provided as I waited. I drive from Tampa to come here for service because they are honest and trustworthy. More

Have an issue with my vehicle. Told part was not going to be in for 2 weeks. Inquired after 2 weeks and was told they have no idea when part would be in but car was safe to drive. Asked to speak to the to be in for 2 weeks. Inquired after 2 weeks and was told they have no idea when part would be in but car was safe to drive. Asked to speak to the Manager who did not speak to me and was told Atlases have this problem and they don’t know why. Talked to my salesperson who told me they would find out what was going on and call me, never got a return call. Decided I did not want to continue dealing with issues with the car 3 months after leasing and getting no answers so traded it in. More

I have been dealing with Lokey VW since 2010. Customer satisfaction is certainly their importance and it shows.Brian Belviso is the best. He has such a calming personality that whatever needs replacing o satisfaction is certainly their importance and it shows.Brian Belviso is the best. He has such a calming personality that whatever needs replacing on my car is done with great quality. Thank you so very much and Happy New Year. More

Lokey continues to text me these surveys and appointment reminders despite me telling them numerous times that my phone number needs to be removed from whatever account it’s linked to because I don’t take m reminders despite me telling them numerous times that my phone number needs to be removed from whatever account it’s linked to because I don’t take my car to Lokey. Perhaps by me giving them a poor rating this might get them to fix the phone number issue. More