1,432 Reviews of Lokey Volkswagen - Service Center
A Plus. Kevin And crew are descriptions of what customer service is supposed to represent. Will buy my next car at that dealership without any hesitation at Kevin And crew are descriptions of what customer service is supposed to represent. Will buy my next car at that dealership without any hesitation at all More
Great Service Lokey Service department is the best service company I have ever had the pleasure of working with. My service manager Kevin is awesome. The customer c Lokey Service department is the best service company I have ever had the pleasure of working with. My service manager Kevin is awesome. The customer comes first with him. I feel like family there. Thanks for everything. More
Great Customer Service Kevin Mandy and the Lokey service team are great. We had an unexpected issue with our VW that required immediate service. Kevin worked to get us int Kevin Mandy and the Lokey service team are great. We had an unexpected issue with our VW that required immediate service. Kevin worked to get us into service as quickly as possible, kept us updated on the repair status and had our vehicle repair completed when promised! More
Service experience Brought the car in for an issue that had supposedly been repaired twice before. Brian handled the issue fairly and quickly. I appreciated his help wit Brought the car in for an issue that had supposedly been repaired twice before. Brian handled the issue fairly and quickly. I appreciated his help with my problem. More
Service Visit Very good overall visit. Very timely and efficient. Work completed sooner than promised. All questions answered. Future service recommendations offere Very good overall visit. Very timely and efficient. Work completed sooner than promised. All questions answered. Future service recommendations offered. Car was washed when returned. More
Service visit on starter switch on console Great service from start to finish. Not only was the service team quick in addressing our needs but the whole experience seemed to be tailored to fit Great service from start to finish. Not only was the service team quick in addressing our needs but the whole experience seemed to be tailored to fit our busy life! Great job! More
Exceptional customer service No one likes taking the car in for service it’s an inconvenience plus it costly … But Antonio DeLimama in the service department went above and beyon No one likes taking the car in for service it’s an inconvenience plus it costly … But Antonio DeLimama in the service department went above and beyond from the get-go & was not only courteous, professional & very efficient, he also helped us save a lot of money through a warrantee we purchased purchased from a third-party company . All in all the exceptional customer service provided, made what is usually a dreaded experience, an exceptional experience with great results! More
Poor service I was getting a loaner for the emission check. They have me the worst loaner ever. Smelled horribly. They said they didn't have another car as if they I was getting a loaner for the emission check. They have me the worst loaner ever. Smelled horribly. They said they didn't have another car as if they lied to me in first place. I dont recommend anyone getting service here. He tried to sell me 1000 worth of work on car and doenst need any of it More
Oil change Free oil changes. Nice comfortable lounge. Free doughnuts pop corn coffee or water. Took just over an hour without car wash. With car wash probably Free oil changes. Nice comfortable lounge. Free doughnuts pop corn coffee or water. Took just over an hour without car wash. With car wash probably over 2 hours. Had another appointment so I declined the wash More
Spectacular Thank you Lokey for Top Notch Employees . Friendly staff and good service.. Ice Cream machine would be great along with a few water bowls for our dogg Thank you Lokey for Top Notch Employees . Friendly staff and good service.. Ice Cream machine would be great along with a few water bowls for our doggies More