Lokey Volkswagen
Clearwater, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
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I am a happy customer. I leased a Passat 2017 and have been so satisfied with it I decided to buy out the lease. Great dealer and Serenity is a super sales person. Thank you. been so satisfied with it I decided to buy out the lease. Great dealer and Serenity is a super sales person. Thank you. More
I planned an oil change appoitment and a recall for 10:30 am Saturday. I reported to the agent that I would be 2 1/2 hours doing personal business. From 1pm I started calling the service department, an am Saturday. I reported to the agent that I would be 2 1/2 hours doing personal business. From 1pm I started calling the service department, and my car was still pending. It is already 4pm and I receive the call that the service is complete. The answer is that when a client waits, he has more priority, since I was out of the business facilities, I lost my turn, and each client who arrived without a turn had priority. So why should you have an appoitment? This was the most ridiculous thing I have ever seen as a car owner in my entire life. Recommendation on this system, the worst, no more opportunities to be here again. More
Great cars but every time you bring you car in for service another light on your car will turn on for a repair. Great service tho service another light on your car will turn on for a repair. Great service tho More
Geneva was fantastic. We just went in to test drive a couple of vehicles. Not really in the market since my lease was not up yet but she made us an offer we couldn’t refuse. She was very patient as I w couple of vehicles. Not really in the market since my lease was not up yet but she made us an offer we couldn’t refuse. She was very patient as I was asking for a certain color and interior. The Sales Manager, Doug Ramirez, was able to find the vehicle I wanted and got it to the dealership the same day with a payment that was very affordable. Great service. Geneva made sure I got a nice gift bag with a T-shirt for me and my husband and some other goodies. That was a nice touch. Thank you Lokey Volkswagen! More
The folks I spoke with were great and very helpful. I am out of state and they are trying hard to get me this vehicle. I can’t wait to get my VW! out of state and they are trying hard to get me this vehicle. I can’t wait to get my VW! More
I was promised a car to be on hand and ready for me to take home the day I was to go to the dealership. I signed the paperwork, PAID my part on the spot, and expected to get the car promptly as promised. take home the day I was to go to the dealership. I signed the paperwork, PAID my part on the spot, and expected to get the car promptly as promised. Two days later and I have yet to get my car because a member of the dealership’s executive team is using the car I signed paperwork on as their personal car. He/she still has the car and the dealership is unable to get in touch with the person. Incredibly frustrating, rude and disrespectful considering all paperwork was processed and my payment sure was taken immediately... And now I’m the one inconvenienced without the car and having to rearrange my schedule to travel 45 mins away during a work week to get the car whenever they feel like giving me the car. More
Awesome sales team! Quick and friendly service was in and out within 1.5 hours! Thank you guys for all helping and making sure I was taken care of. out within 1.5 hours! Thank you guys for all helping and making sure I was taken care of. More
Went in expecting to be hounded into something I didn't want and couldn't afford... But Anthony helped me get the perfect deal, super easy! want and couldn't afford... But Anthony helped me get the perfect deal, super easy! More
930 appointment to check if the air conditioner needed to be recharged. Car wasn’t returned until nearly 12 o’clock. Much too long for a simple check up. be recharged. Car wasn’t returned until nearly 12 o’clock. Much too long for a simple check up. More
Antonio in service is very nice and helpful. The other two just sit there and help only if they have to. I had major work done on my car, drove it off the lot, it still felt like it wasn’t fixed. They t two just sit there and help only if they have to. I had major work done on my car, drove it off the lot, it still felt like it wasn’t fixed. They took it back for 3 days and said there was nothing wrong. I was even told the reason my oil/engine light went on was due to oil sloshing around?! Disrespectful! More