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Lithia Volkswagen of Reno

Reno, NV

Overview
Reviews
Vehicles
3.4
585 Reviews
Why Buy Here? Our Sparks and Carson City customers are loyal to Lithia Volkswagen of Reno for a number of reasons: our extensive inventory of new and quality pre-owned vehicles, our hardworking finance department, and our onsite service center.
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1050 E Plumb Ln

Reno, NV

89502

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Showing 585 reviews

October 05, 2022

Love how clean and nice the dealership is! Wish there was more parking for customers though. The staff seem really nice and friendly More

by MASONC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John StClair II, Jeffery Labranch, Matt Ellison, Bryttani Estep, Alyssa Decker, Randy Maddy, Jesse Patterson, Robert Rutter, Carlos Gramajo
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Oct 05, 2022 -

Lithia Volkswagen of Reno responded

Mason, thank you for taking the time to share your positive five-star review. Our team always strives for a high level of customer satisfaction. If we can be of any future assistance, please don't hesitate to contact us here at Lithia Volkswagen of Reno.

October 03, 2022

the best attention, fast and efficient… in two hours I was out driving my new car More

by ventas.sigmaingenieria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Horton, Matt Ellison, Bryttani Estep, Randy Maddy
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Oct 04, 2022 -

Lithia Volkswagen of Reno responded

We here at Lithia Volkswagen of Reno are happy to learn our Sales Team was fast, efficient, and attentive during your dealership experience. Congratulations on the purchase of your new car. We appreciate your positive five-star review and look forward to welcoming you back for any future needs.

October 02, 2022

The dealership is very clean, modern and open. It has an amazing selection of both new and used vehicles with very knowledgeable staff. Jesse was wonderful. He answered all of our questions and he More

by CTIMOTHY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ellison, Jesse Patterson
Print
Oct 04, 2022 -

Lithia Volkswagen of Reno responded

Lithia Volkswagen of Reno is sure happy you decided to stop by. Our Sales Team had a great time working with you and we hope to see you again. Take care.

September 30, 2022

Fantastic customer service, they pay attention to the details. I will certainly give them business again. More

by samuelwolpe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
S. David Wolpe, Nabil Shamon, John StClair II, Preston Davidson
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Oct 01, 2022 -

Lithia Volkswagen of Reno responded

Hello Samuel, We are happy to read about your detail-oriented service experience. Thank you for choosing Lithia Volkswagen of Reno and we hope to continue to assist with all of your future automotive needs.

September 28, 2022

I am a returning customer and just made my 2nd purchase with John. He is so friendly and absolutely goes above and beyond for me and I would guess all of his customers. Matt did an amazing job in finding t More

by Rweatherhead74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John StClair II, Matt Ellison, Randy Maddy
Print
Sep 29, 2022 -

Lithia Volkswagen of Reno responded

Hello, Your return business and recommendation mean everything to us. We hope that you are having fun with your purchase. We will always be happy to serve you at Lithia Volkswagen of Reno.

September 28, 2022

Experience was awesome from start to finish. I had a specific amount that I wanted to spend and they worked with me to keep me in budget. At no time did anyone make me feel like I was buying a More

by AngelaP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Maddy, Robert Rutter
Print
Sep 29, 2022 -

Lithia Volkswagen of Reno responded

Hi Angela, It's lovely to know that your experience was awesome and to your needs. Enjoy making memories with your purchase and we appreciate your recommendation. All the best from us at Lithia Volkswagen of Reno.

September 20, 2022

Guy and Preston were both very helpful and made the entire process simple and quick More

by david.stanley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Horton, Preston Davidson, Matt Ellison
Print
Sep 21, 2022 -

Lithia Volkswagen of Reno responded

Hello, David. We are happy to know your experience with our team was helpful, simple, and quick. Lithia Volkswagen of Reno looks forward to helping you with any of your future needs.

September 10, 2022

Alyssa was fantastic! She was knowledgeable and answered all my questions. I would happily do business with her again! More

by Sambarker55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John StClair II, Matt Ellison, Alyssa Decker
Print
Sep 12, 2022 -

Lithia Volkswagen of Reno responded

Hello. Our goal is to ensure our customers are well-informed. We thank you for recognizing our knowledgeable team and providing positive feedback. Let us know if there's anything we can do to assist you further at Lithia Volkswagen of Reno. Have a fantastic day!

September 10, 2022

We were treated well and provided answers to all of our questions and concerns. We would buy from this company again. More

by LOUIEVC5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ellison
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Sep 12, 2022 -

Lithia Volkswagen of Reno responded

Hello. Thank you for your feedback. Our Sales Team is happy to know that we were able to answer questions and meet your needs efficiently. Do not hesitate to let us at Lithia Volkswagen of Reno know if you need anything else. Enjoy your day.

September 05, 2022

This was the most easiest experience buying a car. I highly recommend Lithia if Reno. The staff was great and not pushy . I will definitely be back . John my salesman was awesome ! The whole team wa More

by sheenabonaldi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, John StClair II, Matt Ellison
Print
Sep 06, 2022 -

Lithia Volkswagen of Reno responded

Thank you for your high star rating. We're happy to see that your experience with our team here at Lithia Volkswagen of Reno was excellent. We strive to deliver a great experience to all of our valued customers. We hope to see you again soon.

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